Residential Manager

Embark Behavioral Health

1d • $50,000 - $55,000 • Onsite

About The Position

Every day as a Residential Manager, you will lead a team of Youth Mentors (Behavioral Health Technicians) and Shift Supervisors to foster a safe, supportive, and therapeutic environment for our students. With your strong communication skills and people-first approach, you will oversee scheduling, safety, staff development, and the overall care and upkeep of the residential home, while collaborating closely with program directors to ensure smooth, effective operations. At Embark Independence, we are dedicated to creating a secure and encouraging environment that supports real-life change for our students, ages 12-17. Our team works tirelessly to uncover the academic, social, and emotional potential of teenagers held back by behavioral challenges.

Requirements

• Minimum 3 years' experience working with adolescents in therapeutic program(s).
• Leadership experience managing direct reports.
• 21+ years of age or older
• Current driver's license
• Ability to perform CPR and First-Aid.

Nice To Haves

• Leadership experience in a residential treatment setting.
• Bachelor's Degree in psychology, social work or related field.
• Skilled in de-escalations and managing crisis situations.

Responsibilities

• Lead and support Residential Supervisors and Youth Mentors.
• Hire, train, and onboard new residential staff as needed.
• Provide regular one‑on‑one supervision and maintain supervision documentation.
• Attend weekly Treatment Team Meetings and update Treatment Plans with student progress.
• Train supervisors on Residential Treatment Plans and documentation expectations.
• Oversee student schedules, program outings, and daily residential operations.
• Support crisis management using trauma‑informed care and crisis intervention techniques; coordinate with therapeutic on‑call as needed.
• Ensure timely, accurate completion of all shift documentation (logs, notes, incident reports).
• Monitor safety metrics (AWOL, self‑harm, hospitalizations, early discharge) and collaborate across departments to reduce risk.
• Ensure staff compliance with all required trainings (CPI, CPR/First Aid, Embark Treatment Approach).
• Foster a therapeutic, values‑aligned environment that promotes student growth.
• Perform other duties within scope as assigned.

Benefits

• Become the Best of the Best: Access to an established Mastery Program that offers unparalleled opportunities for professional growth.
• Proven Positive Outcomes: You’ll have the satisfaction of knowing that your work is making a tangible difference in young adults and adolescent lives.
• Holistic Family Approach: Embark recognizes the importance of treating families which is crucial for sustained recovery and well-being for teens.
• Comprehensive Benefit Program that includes medical insurance, dental insurance, vision insurance, voluntary life and AD&D insurance, long-term disability, 401K with company matching, PTO, and paid parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees