Residential Manager OPWDD

OLV Human Services•Tonawanda, NY

About The Position

Are you ready to take the next step in your career into a management position? Let's put your leadership and teamwork skills to use. Join our team as a Residential Manager in our Residential Developmental Disabilities program! OLV Human Services operates a total of 8 IRAs (Individualized Residential Alternative) across Western New York that are staffed with Direct Support Professionals (DSP). The 8 IRAs create 2 different departments: Northtowns (Amherst x2 houses, Buffalo, Tonawanda, Cheektowaga) & Southtowns (Lackawanna x3 houses). OLVHS is looking for a Residential Manager for an IRA in our Southtowns Department. We currently are looking for 2 Residential Managers for our Amherst and Tonawanda IRA's.

Requirements

Computer skills
Customer skills
Organizational Skills
Communication: Oral and written
Decision-making ability: The aptitude to extract, interpret, integrate and manage information correctly and make timely and concise decisions for the best course of action, among multiple alternatives, to enable the decision-making process to take place on a higher level in order to achieve objectives
Problem solving: Takes a systematic approach to solving problems rather than reacting to symptoms
Dependability: Job requires being reliable, responsible, and dependable, and fulfilling obligations
Teamwork ability: Job requires preferring to work with others rather than alone, and being personally connected with others on the job
Coaching ability: Providing timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem
Time management: Effectively managing one’s time and resources to ensure that work is completed efficiently
Leadership skills: Creates a vision or goal for one`s work unit and communicates it in a way that motivates others to implement it. Understands and leverages the organization`s structure and relationships and pursues organization support and resources
High School Diploma/GED
5 years applicable prior experience with HS Diploma or,
2 years with Associate’s Degree or,
1 year with Bachelor’s Degree
Valid NYS Driver’s License

Nice To Haves

Associate’s or Bachelor’s Degree

Responsibilities

Responsible for the operation, either directly or through delegation, of their assigned residential site(s).
Ensures assigned site(s) are operating in accordance with all DD Division and BVS agency policies and all OPWDD regulations.
Ensures assigned site(s) operates within established fiscal parameters.
Partners with assigned liaison from Maintenance Dept. to complete routine inspection of assigned site(s) to establish and maintain a welcoming and safe environment.
Provides positive role model to DSPs of the expectations and culture of accountability for the site.
Effectively resolves problems related to the management of assigned site(s) and/or seeks appropriate assistance from the Program Coordinator.
Attends all required internal trainings to maintain competence in position and attends external trainings as directed or per request, for ongoing professional growth and development.
Trains, Mentors, Coaches and Supports the DSPs at their site(s).
Prepares agenda and takes lead at monthly staff meeting, focusing on team building and information sharing/training, so that staff remains skilled and knowledgeable in their role of supporting the individuals being served.
Assists the Management team in the preparation of the weekly DSP schedule, maintaining minimum safe staffing ratios, and managing daily staffing needs, including coverage for medical appointments and community outings, in compliance with the on-call rotation and union contract VOT and MOT language.
Coordinates/oversees the training of DSPs in the implementation of the established habilitation plan and safeguarding document (IPOP) for each individual served.
Ensure that DSPs maintain meaningful documentation records for each individual (Including but not limited to: meal intake, medical monitoring, medication administration, habilitative program data, Therap notes, behavior notes, incident reports, etc...).
Reviews all habilitation plan, medical monitoring, medication administration documentation and Therap entries, that verify daily provision of services for each individual and follows up on identified gaps/errors.
Ensures that the EPS (as applicable) and DSPs remain competent in all Nurse Delegated Duties.
Communicates with parents/guardians/advocates as needed, regarding the needs and status of the individual being served.
Securely manages the on-site Personal Allowance Funds for each individual, in accordance with Social Security and OPWDD regulations.
Completes all billing information for the Business office.
Provide accurate timesheet/payroll information to Human Resource Dept.
Interview/hire/train appropriate candidates for DSP positions to maintain a high quality and effective team.
Collaborate with Human Resources relative to disciplinary actions for DSPs, consistent with the timeframes and guidelines set forth in the union contract.
Complete performance reviews for all staff under their supervision, within the agency format and timeframes.
Completes supervisory section of all SIRs filed (individual, employee, environmental).
Participates on division and/or agency committees, as assigned.
Complies with all federal and state regulations and agency policies pertaining to HIPAA, false claims, whistleblower policies and all others.
Performs other duties and assumes other responsibilities as may be assigned by the Program Coordinator or Director of Residential Services.

Benefits

Paid Time Off (PTO)
Health, dental (free options!) & vision insurance options
Paid Employer sponsored life insurance
Supplemental insurance programs for additional life insurance, short-term disability, accident & cancer insurance
Up to $600 every year for completing biometric health screenings on a single health insurance plan & up to $1,200 if a spouse completes too!
OLV Tuition Reimbursement up to $7,200
Qualifying Non-For-Profit for Federal Student Loan Forgiveness Program (click here to learn more: https://studentaid.gov/manage-loans/forgiveness-cancellation)
Take advantage of our Dental & Outpatient Mental Health services while working
Up to $180 annual gym reimbursement $$
Employee referral program $$
Casual dress code