Residential Manager & Assistant Manager

WEST BAY RESIDENTIAL SERVICES, INC.Warwick, RI
77d

About The Position

We are seeking dedicated, compassionate leaders to join our residential teams supporting individuals with intellectual and developmental disabilities (I/DD). In this role, you will foster a safe, inclusive, and empowering living environment, where independence is encouraged and personal preferences are respected. Our teams are passionate about making a difference-every single day. As a Manager or Assistant Manager, you will play a key role in building strong teams, creating a sense of community, and leading with purpose.

Requirements

  • 1-2 years of leadership experience in residential services for people with I/DD
  • 2-3 years of experience as a Direct Support Professional (DSP)
  • High school diploma or GED
  • Valid driver's license with a good driving record
  • Strong interpersonal, organizational, and communication skills
  • Computer literacy for documentation and communication

Responsibilities

  • Lead the Team: Hire, train, supervise, and evaluate direct support staff. Address personnel issues promptly while modeling professional, supportive communication.
  • Champion Person-Centered Support: Ensure daily activities reflect the unique dreams, interests, and goals of the people supported. Encourage independence, community integration, and meaningful social connections.
  • Maintain Residential Operations: Oversee household and vehicle maintenance, manage finances and budgeting assistance, ensure documentation and records are up to date and organized
  • Support Behavioral Health Needs: Model and teach intervention strategies recommended by the clinical team. Maintain consistent, high-quality communication with families, guardians, and interdisciplinary team members.
  • Provide On-Call Support: Be available to respond to urgent needs or emergencies as required.
  • Promote a Positive Environment: Demonstrate professionalism in conduct, communication, and appearance. Use tact, judgment, and initiative to maintain a supportive and inclusive environment.

Benefits

  • Blue Cross Blue Shield Health Insurance (HMO & PPO)
  • Delta Dental & Vision Insurance
  • Health Reimbursement Account (HRA)
  • Agency-sponsored Life Insurance
  • 401(k) Retirement Plan
  • Paid Vacation & Sick Time
  • Tuition Reimbursement (up to $2,400/year)
  • Employee Assistance Program (EAP)
  • Aflac Insurance (Accident, Cancer, Life)
  • Pet Insurance & Identity Theft Insurance
  • Vehicle Repair Discounts
  • Career Development Opportunities
  • Employee Health & Wellness Events
  • Exclusive Employee Discounts

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Industry

Social Assistance

Education Level

High school or GED

Number of Employees

251-500 employees

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