Residential Life Coordinator

State of North Carolina
1d

About The Position

This position works the second shift, Sunday - Thursday, 3:30pm-Midnight and directly supervises some second- and third-shift staff, as well as a weekend staff member. This position is responsible for coordinating safe staffing levels for residential services in collaboration with the Center Director. Therefore, the Residential Life Coordinator hires and maintains a pool of temporary staff and substitutes who can provide short-notice coverage when other options are not available. Ensuring the safety of buildings and participants is also a critical part of this role, including coordinating fire drills; orienting new students to safety protocols; identifying and responding to building maintenance concerns; and being available to participants who may present with a variety of concerns. Key responsibilities of the position include: • In coordination with the Center Director, ensure adequate coverage during all hours that residential services are offered • Hire and maintain a small pool of temporary staff to cover staff absences; when adequate staffing cannot be secured, provide third-shift coverage as needed • Interview candidates and make recommendations for hiring permanent staff • Onboard new staff and provide supervision and coaching to existing staff • Complete timely reviews of staff work plans in accordance with policy • Encourage participants to reach their maximum potential by offering assistance when needed while allowing individuals to complete tasks independently when assistance is not required • Facilitate opportunities for participants to apply classroom lessons in real-life settings • Oversee residential safety and maintenance by coordinating regular fire and other safety drills; orienting staff and students to safety protocols; identifying and responding to building maintenance concerns; and being available to participants who may present with a variety of concerns • Report participant progress and concerns to Center management, Center Counselors, and others as applicable; complete detailed written incident reports • Assess residential supply and equipment needs • Monitor student attendance and track absences within residential settings • Ensure transportation is available for community activities and in the event of an emergency

Requirements

  • Bachelor’s degree in child development, special education, education or a closely related field from an appropriately accredited institution and one year of experience with the population served, in a residential program, or in a goal-oriented program.
  • Bachelor’s degree in any discipline from an appropriately accredited institution and two years of the above experience.
  • Associate’s degree from an appropriately accredited institution and three years of the above experience, one of which must have been supervisory.
  • High school or General Education Development (GED) diploma and five years of the above experience, two of which must have been supervisory.

Nice To Haves

  • Experience working with individuals with disabilities.
  • Experience working in a residential setting.
  • Experience developing written records.

Responsibilities

  • In coordination with the Center Director, ensure adequate coverage during all hours that residential services are offered
  • Hire and maintain a small pool of temporary staff to cover staff absences; when adequate staffing cannot be secured, provide third-shift coverage as needed
  • Interview candidates and make recommendations for hiring permanent staff
  • Onboard new staff and provide supervision and coaching to existing staff
  • Complete timely reviews of staff work plans in accordance with policy
  • Encourage participants to reach their maximum potential by offering assistance when needed while allowing individuals to complete tasks independently when assistance is not required
  • Facilitate opportunities for participants to apply classroom lessons in real-life settings
  • Oversee residential safety and maintenance by coordinating regular fire and other safety drills; orienting staff and students to safety protocols; identifying and responding to building maintenance concerns; and being available to participants who may present with a variety of concerns
  • Report participant progress and concerns to Center management, Center Counselors, and others as applicable; complete detailed written incident reports
  • Assess residential supply and equipment needs
  • Monitor student attendance and track absences within residential settings
  • Ensure transportation is available for community activities and in the event of an emergency

Benefits

  • Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
  • Employees also receive paid vacation, sick, and community service leave.
  • In addition, paid parental leave is available to eligible employees.
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