Residential Leasing Associate

The Durst Organization•New York, NY

2d•$74,000 - $84,000

About The Position

The position shall perform all aspects of the leasing process including scheduling, touring, qualifying, and preparing all required paperwork for prospects and applicants.

Requirements

Baccalaureate degree from an accredited institution in business administration or related field or equivalent experience
New York State Real Estate Salesperson License
Strong understanding of the New York Real Estate Rental Market
Amiable demeanor with strong sales aptitude
Maintains a professional demeanor
Exceptional customer service, interpersonal and problem-resolution skills
Excellent written and verbal communication skill
Ability to interact effectively with diverse groups
Ability to work independently and in team settings
Strong time management skills
Ability to prioritize and handle multiple tasks
Possess high level of attention to detail
Intermediate proficiency in Microsoft Office applications - Word, Excel, Outlook, PowerPoint
Fundamental knowledge of company history, brand, and unique characteristics of the building
Ability to work weekends.

Responsibilities

Must be highly accessible to prospects, brokers, and applicants during the leasing process
Give effective presentations during property tours; Maintain knowledge of current and future apartment availability to be utilized during tours
Must be tenacious in follow-ups and closings of lease agreements
Process applications and review qualifying paperwork
Promote amenity reservations prior to lease signing and facilitate Bike and Storage agreements
Maintain strict understanding and adherence of Fair Housing Parameters and Rent Stabilization
Promote 1st class operation demonstrated by exemplifying integrity, courtesy, and professionalism
Build rapport with new prospects and residents in the community
Facilitate closing activities and related scheduling associated with new lease agreements
Perform daily inspection of tour paths, leasing office, amenities, vacant apartments, and common areas, and communicate work orders to maintenance staff
Process construction complaints, submit work orders and amenity reservations, interpret and authorize liability insurance from movers or venders and effectively address resident inquiries
Accurately obtain and compile prospect/applicant data for entry into Onsite, MRI, or related software platform
Track all office traffic and phone inquiry activities for completion of industry or building metric reports, as required
Replenish all collateral material including new deal folders, prospect folders, floor plans, application documents as needed
Update and maintain weekly online advertising and broker outreach
Timely complete reports, projects, and other assignments as directed by Leasing Manager
Serve as a resource, advocate, and catalyst for sustainability at The Durst Organization. Apply the skills unique to your core job responsibilities for practical integration of sustainability into processes, standard operating procedures, and adopted business practices. Seek to empower our colleagues, consultants, tenants and residents to prioritize and actively engage in environmental stewardship.