Residential Intake Coordinator

CDS Monarch, Inc. • Webster, NY

80d • Hybrid

About The Position

The Residential Intake Coordinator plays a crucial role in maintaining a high fill rate for CDS Monarch Residential Programs while exploring opportunities for new facilities to support individuals with intellectual/developmental disabilities and seniors. Key responsibilities include thorough review and processing of applications, leading the Intake Committee and its membership, and collaborating with Care Managers, and other agencies to effectively promote CDS Monarch Residential Programs.

Requirements

• Bachelor's degree in Education, Social Work, Psychology, or Human Services related field with at least two years' experience with developmental or intellectual disabilities
• Must possess a valid NYS driver's license and meet CDS Monarch Vehicle Operator Requirements.
• Must have reliable vehicle to transport service recipients.
• Ability to work independently and motivate others.
• Ability to communicate effectively, both orally and in writing.
• Ability to lift at least 50 lbs. dead weight.
• Maintain all required certifications/training by State regulations and CDS Monarch policy.
• Adhere to all CDS Monarch policies and procedures.
• Adhere to the Agency Mission, Vision, Shared Values, and Customer Service Standards.
• Attend mandatory Education and Training modules as scheduled, obtains, and maintains required certifications.
• Act as a professional representative of CDS Monarch in regards to appearance, behavior, temperament, communication, language, and dress.
• Perform all other duties relevant to the position as assigned by supervisor.

Nice To Haves

• Previous experience with intake not required but preferred.

Responsibilities

• Screens applications for all services and contacts care managers to set up intake committee meetings.
• Maintains waitlists for residential services and actively markets program opportunities to potential customers
• Completes written summary for each individual and maintains summary information for future review.
• Completes DDP1, DDP2's Participant Change Form, Authorization request form for Day Habilitation and residential program admissions, transfers and discharges.
• Obtains prior approval from DDRO Residential Coordinator for admissions and transfers.
• Ensures that each residential site maintains its required fill rate.
• Completes/Coordinates tours at residential sites for applicants that are interested in CDS Monarch services.
• Identifies potential candidates for each site and ensures applicable visits and trials are completed timely when a vacancy occurs.
• Ensures staff are completing visitation summaries for each individual being considered for vacancies.
• Completes pre-admission meetings with the required intake and internal transfer candidate’s paperwork.
• Responsible for writing and updating intake/discharge policies and procedures.
• Completes and submits weekly intake reports and monthly Scorecard data to the Director of Community Operations.
• Attends Vacancy Management meetings monthly at DDRO.
• Liaison for DDRO (overcapacity, temporary placements, residential placement coordinator)
• Coordinates marketing for CDS Monarch to include open houses, written communication, in-person events, social media use, and other avenues as appropriate
• Sets up and assists management with maintaining administrative charts
• Works with DDRO for new program developments, expansions, and grant renewals.
• Liaison for DDRO (temporary placements, Residential Placement Coordinator, Deputy Director, etc.)
• Attends agency committees as requested.
• Performs all other necessary duties relevant to the position as requested by the supervisor

Benefits

• Paid time off for Full and Part Time Employees (including your Birthday!) Vacation time, Personal time and Sick Time Accruals!
• Affordable health care coverage including health, dental, vision, starting as low as $10.00/month
• We invest in your Health! Get paid to stay healthy through our Employee Wellness Program.
• Tuition Reimbursement
• Generous Employee referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 101-250 employees