Residential Inspector

RISE GROUP INCSpringfield, MA
9d$24 - $25

About The Position

The Residential Inspector conducts in-home quality assurance inspections of subcontracted work for customers of Eversource Energy. As an Inspector, you will visit residences at the start, during and/or upon completion of work, with follow-up visits as needed to ensure customer satisfaction. This position is full time, Monday - Friday, and will work in our closet RISE office location.

Requirements

  • At least three years of building construction/remodeling experience, including knowledge of carpentry, electrical or mechanical systems.
  • Experience interacting with customers and contractors.
  • Interpersonal skills, including the ability to tactfully avoid conflict and build mutual respect.
  • Excellent verbal and writing skills.
  • A commitment to and enthusiasm for energy efficiency.
  • Proficiency with Windows-based computer applications, including Microsoft Word, Excel and Outlook.
  • A high school diploma or equivalent.
  • A valid driver’s license, satisfactory driving record and the ability to travel daily to customers’ homes.
  • Able to pass criminal background and drug screening tests.

Nice To Haves

  • Experience installing insulation and air sealing.
  • Building construction/remodeling supervisory experience.
  • BPI Envelope Professional certification.

Responsibilities

  • Interpret written and sketched work orders.
  • Train, direct and maintain good working relationships with installation crews.
  • Interact with homeowners effectively and diplomatically during site visits and when issues arise.
  • Facilitate on-site work to ensure completion in a timely manner.
  • Perform diagnostic tests (blower door and combustion safety tests, infrared scans) and employ other inspection methods to ensure that all installed materials and equipment adhere to quality standards.
  • Document findings, including digital photos of any problems/discrepancies.
  • Resolve any minor deficiencies or customer issues during inspection visit.
  • Create and approve change orders as needed.
  • Obtain homeowner signatures on work completion forms and prepare inspection reports.
  • Communicate with the RISE office, homeowners, contractors, municipal building officials and others in a clear, professional and timely manner.
  • With company support, obtain BPI Envelope Professional certification within six months of hire.
  • Performs other duties as needed or assigned to support the team.

Benefits

  • Personal car mileage reimbursement
  • Paid vacation, holidays, personal and sick time
  • Employer-matching 401(k) retirement plan.
  • Employer-paid Employee Stock Ownership Program (ESOP).
  • Health care benefits through United HealthCare, Delta Dental and Vision Service Plan.
  • Employer-paid life and AD&D insurance; access to short and long-term disability insurance.
  • Tuition reimbursement.
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