Residential Inspector

RISE GROUP INC • Springfield, MA

9d • $24 - $25

About The Position

The Residential Inspector conducts in-home quality assurance inspections of subcontracted work for customers of Eversource Energy. As an Inspector, you will visit residences at the start, during and/or upon completion of work, with follow-up visits as needed to ensure customer satisfaction. This position is full time, Monday - Friday, and will work in our closet RISE office location.

Requirements

• At least three years of building construction/remodeling experience, including knowledge of carpentry, electrical or mechanical systems.
• Experience interacting with customers and contractors.
• Interpersonal skills, including the ability to tactfully avoid conflict and build mutual respect.
• Excellent verbal and writing skills.
• A commitment to and enthusiasm for energy efficiency.
• Proficiency with Windows-based computer applications, including Microsoft Word, Excel and Outlook.
• A high school diploma or equivalent.
• A valid driver’s license, satisfactory driving record and the ability to travel daily to customers’ homes.
• Able to pass criminal background and drug screening tests.

Nice To Haves

• Experience installing insulation and air sealing.
• Building construction/remodeling supervisory experience.
• BPI Envelope Professional certification.

Responsibilities

• Interpret written and sketched work orders.
• Train, direct and maintain good working relationships with installation crews.
• Interact with homeowners effectively and diplomatically during site visits and when issues arise.
• Facilitate on-site work to ensure completion in a timely manner.
• Perform diagnostic tests (blower door and combustion safety tests, infrared scans) and employ other inspection methods to ensure that all installed materials and equipment adhere to quality standards.
• Document findings, including digital photos of any problems/discrepancies.
• Resolve any minor deficiencies or customer issues during inspection visit.
• Create and approve change orders as needed.
• Obtain homeowner signatures on work completion forms and prepare inspection reports.
• Communicate with the RISE office, homeowners, contractors, municipal building officials and others in a clear, professional and timely manner.
• With company support, obtain BPI Envelope Professional certification within six months of hire.
• Performs other duties as needed or assigned to support the team.

Benefits

• Personal car mileage reimbursement
• Paid vacation, holidays, personal and sick time
• Employer-matching 401(k) retirement plan.
• Employer-paid Employee Stock Ownership Program (ESOP).
• Health care benefits through United HealthCare, Delta Dental and Vision Service Plan.
• Employer-paid life and AD&D insurance; access to short and long-term disability insurance.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED