Residential Field Supervisor

ImOn Communications, LLC•Iowa City, IA

6d•Onsite

About The Position

At ImOn Communications, we’re more than a technology provider, we’re a team of people passionate about keeping our community connected. As a Residential Field Supervisor, along with the Sr. Manager of Field Operations, you will translate the company vision, mission, and strategies into functional activities within the assigned work areas. You will ensure the completion of well-defined departmental tasks; provide effective communication and supervision to department employees; work with the team to develop departmental and individual goals consistent with company strategic plans, policies and programs. You will also foster a spirit of team work, continuous process improvement, wellness, health and safety; monitors productivity, quality standards and cost objectives to ensure performance standards are being met or exceeded.

Requirements

Strong communication and customer service skills
Strong leadership, problem solving, decision-making, analytical skills and organizational skills
A positive, professional attitude, even in challenging situations
Dependability and attention to detail
Ability to work independently and as part of a team
Comfortable working outdoors and at heights (ladder work, crawl spaces, etc.)
High School Diploma or equivalent
At least 3 years of proven field supervisory experience.
At least 4 years of field installation experience.
Must have a valid driver’s license and satisfactory driving record as verified by the Iowa Department of Transportation. (I.D.O.T)
Candidate must live within the market or surrounding area (Iowa City, North Liberty, Coralville)

Nice To Haves

Jones NCTI Certifications
Telecommunications/Utility industry experience

Responsibilities

Comply with all safety policies, practices and procedures.
Plan, assign, and direct work; appraising performance; rewarding and disciplining employees.
Provide status reports for monthly/annual scorecards, departmental results meetings, and service/training needs.
Interview, hire, train, and motivate staff while instilling a professional, customer service driven attitude among the team.
Set production and maintenance goals ensuring that best safety practices are followed.
Maintain install and service daily production schedule.
Show exemplary service to customers, corporate leadership, peer supervisors and staff.