Residential Director of Security

Four Seasons Hotels and Resorts

7d

About The Position

The Director of Security leads the implementation and management of the Residential Security, Health & Safety, Fire, Life & Safety programs and operations, as well as the training of the security team and residential team. Must be “hands on” and provide the leadership and direction required to motivate and ensure the smooth and efficient operation of the Residences. The Director of Security acts as the Manager on Duty for the property and forms part of the Emergency Response team. Requires the supervision of the overnight team in all their duties and act as a leader of service delivery.

Requirements

• Fluent in English, written and verbal; additional language skills an asset
• Previous administration of persons in lifesaving or property protection situations
• Able to obtain all required certifications in CPR, First Aid, AED, fire prevention/fighting and crowd control or any other licenses as required by the District of Columbia
• Previous police/security experience with preferred NEBOSH/ IOSH/CPP certification
• A valid full driver’s license is required
• Pool safety training
• Ability to communicate security-related concepts to a broad range of technical and non-technical staff
• Experienced with business continuity planning, auditing, and risk management
• Ability to develop consensus within an organizational climate of diverse operations
• Broad knowledge of Engineering and Security systems

Responsibilities

• Implement and maintain a Health and Safety Management system including maintaining safety statements, risk assessments and appropriate training
• Schedule, discipline and direct security personnel in all aspects of security policies and procedures
• Take an active role in the development and implementation of the property's fire and emergency plan, Fire and Emergency Response preparedness plan and all related training including conducting regular fire drills
• Set-up documentation process for all incidents occurring in the Residences in connection with crime, subversions, potential liabilities and insurance requirements; and in documenting such activities remain objective and write comprehensive reports.
• Advise and recommend a wide variety of control measures appropriate to the incident or event.
• Directs and/or assists in internal and external investigations.
• Guide employees in the handling of unusual resident or employee issues, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or homeowner accidents, fire or safety hazards, robberies, terrorist activities, civil disturbance, power or elevator failures, medical assistance and natural disasters.
• Control and maintain the order of systems, including but not limited to the CCTV, access control system, alarm system and fire protection system and establish escalation plan for systems faults and issues in a timely manner
• Ability to respond properly to all types of emergency or safety situation
• Ability to manage and supervise the day to day security employees of the property and to ensure the safety and security of all residents, employees, personnel and the property
• Liaise between the Residential Division and the supporting hotel/HUB/regional leaders (mainly Hotel Director of Security) and departments to ensure all residential business is conducted in a timely manner, to the highest standards of execution.
• Direct all employees in identifying, implementing, and maintaining security processes, practices, and policies throughout the Residences to reduce risks, respond to incidents, and limit exposure and liability in all areas of financial, physical, personal, and reputation risk.
• Create and implement all policies and procedures regarding security and safety including but not limited to, crisis management plan and park procedures
• Recommend preventive safety and security measures, prevent situations that could jeopardize the reputation of the Residences, investigate crimes committed against the property, homeowners, and employees
• Conduct key audit and control tasks to ensure as entrusted by the Engineering Manager to ensure compliance with local legislation
• Coordinate with the Engineering Manager to train the overnight security team on building/engineering emergency procedures (i.e. water shut off, leak detection response visual inspections of equipment, etc.) in the absence of the Engineering team

Benefits

• Competitive salary and a comprehensive benefits package
• Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
• Complimentary accommodation at other Four Seasons Hotels and Resorts
• Complimentary uniforms and dry cleaning for business clothing
• Paid holidays, vacation, and sick days
• Culinary, retail and wellness experiences at special rates

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed