Residential Direct Care (C) (FEMALE ONLY)

Triangle•Peabody, MA

18h•Onsite

About The Position

This full-time Residential Direct Care position, located at Catherine, reports to the Residential Program Manager. The role is 34 hours per week, non-exempt, hourly, and part of a Bargaining Unit, with specific shifts including Sunday 11am-11pm, Monday & Tuesday 3pm-11pm, and Wednesday 3pm-9pm. The employee is expected to adhere to Triangle's policies and procedures, acting as a role model both within and outside the organization. Key expectations include performing duties as workload necessitates, maintaining a positive and respectful attitude, communicating regularly with the supervisor about department issues, demonstrating flexible and efficient time management, prioritizing workload, consistently reporting to work on time, and meeting department productivity standards. The core responsibility involves providing direct care coverage and support for individuals, responding to their issues during assigned shifts, and promoting their growth across QUEST's quality of life areas such as Individual Control, Respect and Dignity, Relationships, Community Membership, Personal Growth & Accomplishments, and Personal well-being. The role also entails assisting individuals with their Individual Support Plans, providing support in areas like problem-solving, personal care, medical care, socialization, leisure activities, interpersonal skills, household management, money management, activities of daily living, and asserting their human and civil rights. The Direct Care staff will also assist in developing and implementing behavior support plans, know emergency procedures, complete necessary documentation including logs and reports, and if certified, dispense medications and report occurrences. Transporting and accompanying individuals to appointments and community activities, maintaining Triangle property, and participating in supervision, staff meetings, and training are also essential duties.

Requirements

High school diploma or general education degree (GED)
One to three months related experience and/or training, or equivalent combination of education and experience
Ability to verbally communicate, read, analyze, interpret, and write documents
Ability to respond to and navigate common inquiries or complaints from regulatory agencies or family members
CORI and a background check

Responsibilities

Provide direct care coverage and support for individuals served, responding to individual issues during assigned shifts.
Work with individuals to promote growth in each of QUEST's quality of life areas (i.e., Individual Control, Respect and Dignity, Relationships, Community Membership, Personal Growth & Accomplishments, Personal well-being).
Assist individuals in working on areas identified in their Individual Support Plans (in conjunction with the efforts of other team members).
Support individuals as needed or directed, in the areas of problem solving, personal care, medical care, socialization and leisure activities, interpersonal skills, household, money management, activities of daily living, asserting their human and civil rights.
Assist in the development and implementation of behavior support plans.
Plans in conjunction with the efforts of other team members.
Know emergency procedures and basic emergency facts regarding all individuals living at the location where coverage is provided.
Complete any necessary documentation, including (but not limited to) Communication Log, Case Log, ROADs Charts, Daily Progress notes, Incident Reports, Medication and Treatment Charts, Medication Occurrence Reports.
If certified to dispense medications as prescribed. Report any medication occurrences to the Program Manager, complete necessary forms, and follow applicable procedures.
Transport and/or accompany individuals to appointments and other community-based activities and events as needed.
Maintain Triangle property in good and sanitary condition.
Attend and participate in supervision and staff meetings as scheduled by the Program Manager.
Attending training as directed by the Program Manager.
Additional duties as assigned by the Program Manager.
Accomplish all tasks as appropriate.