Residential Assistant - Morning Shift

Economic Mobility Pathways, Inc • Boston, MA

3d • $22

About The Position

As a Residential Assistant also known as a Residential Mentor internally, you'll make a meaningful impact each day by helping ensure the smooth and supportive operation of our shelter. As a Residential Assistant, you’ll be a vital part of a dedicated team working to create a safe, welcoming, and organized environment for all residents. This role focuses on facility operations and support rather than managing individual participant caseloads. Your contributions will help foster a community-centered atmosphere where residents can thrive.

Requirements

• A strong passion for working with diverse populations, including those experiencing homelessness, domestic violence, substance abuse, or mental health challenges.
• Excellent emotional intelligence and the ability to remain composed in high-pressure situations.
• Outstanding written and verbal communication skills.
• Sharp problem-solving skills, keen observation, and sound judgment in decision-making.

Nice To Haves

• Bilingual Skills: Fluency in Spanish required
• Educational Background: An Associate’s Degree in human services, child welfare, hospitality, or a related field is a plus.

Responsibilities

• Shelter Operations & Support: Maintain daily shelter functions including logging attendance, preparing rooms for residents, and supporting general facility procedures.
• Facility Management: Assist with heating and setting out pre-prepared meals (no full cooking required), and help maintain a clean, hygienic, and comfortable living space.
• Environmental Support: Help create a positive and functional shelter environment by responding to general resident needs and ensuring the smooth flow of daily activities.
• Participant Engagement: Partner with Program Mentors to support participants with tasks such as completing housing applications and accessing resources.
• Community Facilitation: Contribute to a supportive and inclusive environment by participating in community meetings and occasionally leading or assisting with mini-workshops for residents.

Benefits

• The meaningful work!
• Collaborative team environment!
• Learning – We are a learning culture – We offer person-centered professional development, Mobility Mentoring training for all mentors and tuition reimbursement
• Work-life balance for essential workers: EMPath offers a four-day work week for all direct services roles, 4 days of 9-hour schedule for most direct service roles where staffing levels allow. The morning shift is 7am to 4pm.
• Benefits: Tuition assistance, retirement planning and competitive healthcare benefits.
• Pay transparency: Starting hourly rate is $22.00, if the candidate has bilingual language skills in Haitian-Creole or Spanish, then they will be eligible for a language bump.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 51-100 employees