Residential Aide, Magnolia House Women's Shelter

CAMBA•New York, NY

2d•Onsite

About The Position

CAMBA is a community-based organization in New York City that provides over 180 integrated programs in various areas including Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services, serving almost 80,000 individuals and families. CAMBA operates 6 single adult shelters, 6 family shelters, and one drop-in center, offering supportive, structured, therapeutic, safe, and drug-free facilities to help homeless individuals, often with mental illness and substance abuse issues, stabilize and transition to permanent housing. The Magnolia House, located in Brownsville, Brooklyn, specifically serves 200 single women, many of whom are diagnosed with mental illness, some dually with chemical addictions.

Requirements

Sufficient Education: Ability to comprehend basic reading, writing, and math skills necessary to perform the essential functions of the role.
Upon hire, participate in Department of Health Food Protection 15-hour Course, pass exam and become a certified Food Handler.
Demonstrated skills and abilities required to perform the essential functions of the job.

Nice To Haves

Bilingual in English and any other language preferred
Sensitivity and awareness of working with homeless and vulnerable populations is a plus.
May be required to become First Aid/CPR certified.
May be required to become certified in overdose prevention.

Responsibilities

Update and inform clients of program changes (i.e., food services changes, laundry assignments, etc.) through individual and group meetings.
Assist with client bed-check every evening.
Conduct dorm inspection to ensure client compliance with facility policies.
Intervene and diffuse inappropriate client interaction, as necessary.
Monitor clients’ behavior and report client changes in behavior or personal care to Supervisor and/or appropriate social services staff.
Ensure that clients receive personal care products and laundry products weekly, and replace any personal care items as needed.
Sort, count, and bag bed linens, blankets, and towels (may wash, dry and fold).
Distribute clean bed linens, blankets, pillows, and towels to clients.
Monitor clients' use of laundry facilities, including running new client’s belongings through the dryer.
Strip former clients' beds and lockers, sort, bag, label and document belongings, carry bags to storage area, and store bags for safekeeping.
Identify, sort, bag, label and document valuable client belongings (i.e., electronics, cash, documents, etc.) and give to Supervisor for storage.
Follow client belongings policy and retrieve personal property of former clients upon their return.
Escort clients, as needed.
Check food deliveries for quality and quantity of items and report any issues to Supervisor.
Prepare kitchen and dining facilities for mealtimes and clean up after each meal.
Heat and serve prepared foods according to Food Standards Policy (i.e., follow menu, set portion sizes, food service hygiene, check temperature of meals, etc.)
Store food according to the Food Storage Policy (i.e., check temperature of refrigerators, rotate food, etc.)
Prepare paper goods, setups and condiments for mealtimes.
Set up coffee and hot water urns before each meal.
May collect garbage in bags and remove to appropriate storage location.
May prepare and serve lunch.
May plan, coordinate and facilitate social and/or peer support events for clients.