Residential Aide

FORTUNE SOCIETY INC • New York, NY

12d • $22 - $22 • Onsite

About The Position

Responsible for maintaining a safe and secure environment for Residents, Staff and guests of The Academy/Castle Gardens.

Requirements

• High school diploma or GED/HSE or related experience;
• Experience working in an institutional setting and/or providing security services;
• Certified in CPR and First Aide a plus. Will be required to obtain CPR and First Aide Certification after employment; Certification in safety and basic health training (i.e. Mental Health First Aid, First Aid and CPR) is a main requirement and can be completed within the first 90 days.
• Have or eligible for F80/F02 Fire Safety Certification.
• 0-2 years’ experience in security, or equivalent required.
• Comfortable with computer-based data entry and using Microsoft Office;
• Good written and verbal communication skills;
• Excellent judgment and conflict resolution skills;
• We seek talented, dedicated individuals from all walks of life who possess a strong commitment to this mission. Relevant personal experience is a plus.

Responsibilities

• Assist and monitor all residents and guests entering and leaving the building;
• Assists residents with basic health and safety protocols, including developing a therapeutic relationship with them and provide general assistance.
• Document all activities in the communication logbook;
• Report and Document all incidents according to agency protocol promptly
• Create incident report before leaving the shift and email to supervisor
• Regularly complete rounds of residential floors and administrative offices; ensuring a secure and safe building
• Submit maintenance work order requests in Sprocket (online work order system)
• Promptly report any unsafe conditions to Team Leader or Director of Residential Aides
• Intervene in crisis situations and provide appropriate support when necessary; administers first-aid as needed
• Responsible for mail/package collection and distribution
• Assist with monitoring curfew compliance and adherence to program regulations. Document activities in the logbook and inform the Team Leader or Director of Residential Aides of any problems or concerns;
• Conduct an orientation to the building for all residents (i.e. emergency exits, procedures for trash removal, laundry, etc.);
• Conducts regular safety and wellness checks on residents; take toxicology screenings of residents and document results;
• May be required to document progress in accordance with established procedures.
• Co-facilitate AM and PM groups;
• Monitor security cameras; typically reports to a Team Leader or Director of Residential Aides.
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees