Residential Aide

PROMESA R.H.C.F. • Buffalo, NY

4d

About The Position

The DOH ESSHI Housing Residential Aide will deliver support services to frail elderly/seniors who are formerly homeless or at risk of homelessness in community. The permanent supportive housing program’s goals are to support tenants in maintain housing and thriving in the community as the age in place with an emphasis on health, safety, and overall welfare needs. The Residential Aide is expected to build rapport and maintain positive professional relationships with consumers and provide after hour and weekend support for residents, as well as assist the Case Manager. The Residential Aide is trained in incident reporting, crisis intervention and how to interact productively with residents. The Residential Aide also provides support and training for daily living skills and activities, provides supportive escorts for medical appointment/procedures and provides enhanced support for tenants identified as high risk.

Requirements

• High School diploma or GED required.
• Valid NYS Driver License.
• DMV Abstract demonstrating safe driving record for minimum of 5 years.
• One year of related work experience
• Excellent communication, interpersonal, and written skills
• Ability to organize and maintain detailed records; complete necessary paperwork and meet deadlines.
• Must obtain within thirty days of hire: 1. Mandated Reporter (2 hours) https://nysmandatedreporter.org/TrainingCourses.aspx [https://nysmandatedreporter.org/TrainingCourses.aspx]

Responsibilities

• Ensure the safety of the facility and the tenants.
• Ensure tenants are in basic adherence with Rules and Regulations, provide mild interventions, keep staff up to date to provide higher level interventions
• Provide all tenant information and daily report logs requested in a timely and accurate manner.
• Ensure facilities are maintained and repairs are followed up with to create a positive environment of care. This includes ensuring the staff areas and common areas are cleaned and organized and trash is emptied. Work orders to be forwarded to appropriate persons.
• Monitor the facilities, staff, and tenants to ensure that all after hours operations are within the Acacia expectations, regulations and contractual obligations.
• Provide on-site crisis intervention.
• Maintains appropriate documentation of all tenant’s contacts in log.
• Handle special assignments, duties and functions as assigned.
• House Runs - regular presence in the lobby and on the residential floors.
• Maintains notes on approved tenant meetings held in conference room after hours.
• Train and encourage residents, as needed, in daily self-care practices.
• Assist tenants with laundry, shopping, appointments, if needed and directed by supervisor
• Train and monitor residents in the implementation and integration of independent skills such as bed making, laundry, etc.
• Converse with residents to reinforce positive behaviors and to promote social interaction.
• Accompany residents on shopping trips and counsel residents in purchase of items.
• Work with residents on achieving formal and informal goals such as use of public transportation.
• Observe, document, and review residents’ daily progress, needs, medical issues, and behaviors.
• Transport or assist in transporting residents to and from medical appointments.
• Ensure laundry room is closed/opened at appropriate hours.
• Maintains a Monitor Log, which includes tenant/guest activity and facility observations.
• Reports all non-compliance issues with respect to the tenants, guests, apartments and building to the Supportive Housing Manager or On-Call Staff, including incidents requiring immediate attention.
• Attend and participate in required training sessions and staff meetings.
• Work evenings, weekends, and holidays as needed.
• Adhere to safety, hygiene, health, and fire hazard guidelines; policies and procedures; and mission and values.

Benefits

• Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED