Residential Account Manager

South Jersey Industries • Stewartsville, NJ

8d

About The Position

Elizabethtown Gas is a natural gas utility company that delivers safe, reliable, and affordable natural gas to over 300,000 residential, commercial, and industrial customers in Union, Middlesex, Sussex, Warren, Hunterdon, Morris, and Mercer counties. At our core, we’re dedicated to being a committed community partner, delivering exceptional customer service and developing innovative clean energy solutions to meet the needs of the future. At Elizabethtown Gas, we believe that our employees are our most valuable asset. Whether you’re a seasoned operations technician or an early-career legal professional, our culture, inclusive workforce, and leadership development and training programs will provide you with the tools you need to either kickstart your career or bring it to new heights. Position Summary The Residential Account Manager for Elizabethtown Gas’s Union Division is responsible for growing residential customer conversions through proactive sales outreach, contractor engagement, and community involvement. This field-based role focuses on converting homes to natural gas and supporting customers through the conversion journey. This position will require travel to other Elizabethtown Gas offices and may require work outside of normal business hours as needed for customer appointments.

Requirements

• Bachelor’s degree with a minimum of 2 years of relevant experience; Master’s degree with 0 years of relevant experience; Equivalent work experience may be considered in lieu of degree.
• Proficiency in Salesforce or similar CRM systems and Microsoft Office.
• Exceptional interpersonal, organizational, and communication skills.
• Demonstrated ability to meet or exceed sales goals.
• Valid driver’s license and reliable transportation.
• Strong initiative, problem-solving capabilities, and ability to work independently.

Responsibilities

• Execute targeted sales strategies to convert on-main prospects to natural gas service.
• Leverage cold calling, door-to-door outreach, and neighborhood canvassing to generate leads.
• Provide clear guidance to customers on the conversion process and expected timelines.
• Develop partnerships with contractors and trade professionals to build a strong referral network.
• Track all customer and sales activity using Salesforce and maintain accurate documentation.
• Promote energy efficiency program benefits during the onboarding process.
• Attend sales trainings , team meetings, and community engagement events.
• Work in the field, including site visits in varying environmental conditions.

Benefits

• Flexible vacation, Paid Time Off, and Sick Leave package
• Comprehensive Health, Dental, and Vision Insurance
• Short-term and Long-term Disability Insurance
• 401(k), with generous company match
• Employee Resource Groups to encourage employee engagement, nurture professional development, and foster an inclusive environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level