Resident Support Specialist

COMMUNITY HOUSING INNOVATIONS INC•Town of Hyde Park, NY

2d•$18

About The Position

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success. CHI is looking for full-time Resident Support Specialists (RSS) for one of our Dutchess County locations. The Resident Support Specialist ensures the safety and security of all clients, visitors, staff and property. This is accomplished by performing the following functions:

Requirements

Education: High School Diploma or GED preferred. 1-2 years of experience in a related field may be substituted for high School diploma or GED equivalent.
Experience: 1-2 years of experience working in related field preferred; if candidate has High School Diploma, GED or higher no work experience is required.
Communication: Excellent verbal and written communication skills. Proficiency in English required.
Reasoning Ability: Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications

Nice To Haves

Bi-lingual (Spanish) is a plus.

Responsibilities

Maintains visibility to residents by wearing Safety Monitor vest and ID badge and inspects site through regular tours of the property.
Reviews video cameras and monitors area consistently.
Enforces CHI, site and DSS policies, regulations and rules with residents.
Provides limited crisis intervention to residents when necessary, until CHI professional staff Case Managers, Program Managers or Director of Emergency Housing is able to be contacted and/or intervene.
Contacts supervisor and/or the proper authorities as needed.
Maintains appropriate documentation accurately throughout shift, i.e. turn-over, census, logs, incident reports, case notes, etc.
Conducts unit inspections in accordance with OTDA/DSS standards by physically entering each unit to insure proper attendance is recorded.
Accepts resident referrals and reviews rules and regulations with new arrivals including but not limited to the rule of 2 bags per person upon intake.
Perform bag searches upon intake, and as required by bag search requirement protocol.
Submits all internal and external reports in a timely and correct manner as required by funding agencies and/or CHI (logs, notes, incident reports).
Maintains logs, office and site in an orderly fashion.
Support afterschool/evening activities as needed.
Provide oversight of outdoor and recreational events.
Informs Building Superintendent of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
Preps vacant units for new placements.
Maintains proper usage of cleaning supplies and inventory
Facilitates and documents evacuation procedures,( i.e. fire drills) as directed by Program Manager
At the direction of CHI staff (Program Manager or Director of Emergency Housing), acts as a liaison between the agency and the community at large.
Other duties may be assigned by management as needed to ensure the successful operation of the program.