Resident Support Specialist
About The Position
Summary: The Resident Support Specialist provides direct care and educational opportunities while interacting with clients to ensure healthy relationships, positive skills, and provide a supportive living environment. The Residential Support Specialist is also responsible for some administrative work, and DCFS case management notes with data entry. This position reports to the Program Supervisor. EEO Classification: Service Workers Status: Non-Exempt ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Assists in providing trauma-informed, evidence based, and therapeutic services to youth enrolled within transitional residential programs Focus on client needs; anticipate, understand, and respond to the needs of clients to meet or exceed their expectations Protect residents to ensure physical and emotional safety, to include mandated reporting of any observed or suspected incidents of child abuse or neglect Assist program participants so that they are properly clothed and outfitted, engaging in good hygiene practices, and living in a clean, orderly, and safe environment that promotes calm and good health Attend and actively participate in staff meetings and job-related training SUPERVISORY RESPONSIBILITIES: None
Requirements
- High School Diploma/GED, with additional training in child development, social services, nursing etc.
- Must be flexible to work holidays, evenings, awake overnights, and weekends
- Must be 21 years of age and older
- Highly positive and enthusiastic style capable of motivating others
- Skilled in de-escalation, conflict resolution and mediation
- Excellent relationship management skills
- Excellent written and verbal communication skills
- Knowledgeable in providing childcare for infants to age five
- Culturally competent and sensitive to the issues facing low-income, homeless, and pregnant women
- Valid Driver’s License, auto insurance and current DMV record
Nice To Haves
- Residential experience preferred
Responsibilities
- Assists in providing trauma-informed, evidence based, and therapeutic services to youth enrolled within transitional residential programs
- Focus on client needs; anticipate, understand, and respond to the needs of clients to meet or exceed their expectations
- Protect residents to ensure physical and emotional safety, to include mandated reporting of any observed or suspected incidents of child abuse or neglect
- Assist program participants so that they are properly clothed and outfitted, engaging in good hygiene practices, and living in a clean, orderly, and safe environment that promotes calm and good health
- Attend and actively participate in staff meetings and job-related training
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
