Resident Services Specialist

Otterbein SeniorLife • Toledo, OH

7h

About The Position

We’re looking for compassionate individuals to join our team as a Resident Services Specialist. You’ll help our residents with Activities of Daily Living and work to keep our residents' space clean, as well as our beautiful community. You and your team will work together to set schedules and provide the best care and atmosphere for residents. You can be a current CNA/STNA to apply for this position. Join a caring & compassionate team. At Otterbein, you’re more than an employee, you’re a Partner in Caring. Together, we work side by side toward a shared goal: delivering person-centered care that respects every resident and the choices they make. Whether in our vibrant communities, our welcoming small house neighborhoods, Home Health, Hospice or Home Office, we provide the highest level of compassionate, quality care. Join our team of Partners who are talented, kind, wise, funny, spirited, generous, endearing, and truly one-of-a-kind.

Requirements

• Education: High school diploma or equivalent preferred
• Certification: First Aid Course
• Experience: Previous experience preferred

Responsibilities

• Provide quality customer service in a timely and positive manner with a strong sense of teamwork
• Assist residents with medication reminders, personal care, and other various activities of daily living
• Ensure a clean and safe environment in all resident rooms and common areas
• Communicate, coordinate and cooperate with resident needs and team structure
• Assist with dining area with serving resident’s meals as well as cleaning as needed
• Quickly respond to emergency calls from Independent Living residents to ensure safety

Benefits

• Health & Wellness
• Medical Insurance with free virtual doctor visits
• Vision & Dental Insurance
• Pet Insurance
• Life Insurance
• Employee Assistance Program (EAP) for personal and professional support
• Financial Security
• 401(k) Retirement Savings Plan with company match
• Paid Time Off (PTO) that accrues immediately from day one
• Paid Holidays for a healthy work-life balance
• Access to DailyPay, enabling you to access up to 100% of your earned wages on a daily basis
• Tuition Reimbursement up to $5,250 per year for ANY field of study
• Tuition Discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College
• Employee-Sponsored Crisis Fund available for those facing unforeseen challenges
• Legal & Identity Theft Protection
• Growth & Development
• University Partnerships with University of Cincinnati, University of Toledo, and Hondros College for exclusive tuition discounts
• Multiple Partner Discounts available for various products and services through Access Perks
• Access to 1,000s of hours of personal and professional development material through RightNow Media @ Work
• Some benefits, including PTO and tuition reimbursement, are based on hours worked.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees