Resident Services Coordinator

Legacy Partners•Redmond, WA

2d•Onsite

About The Position

Promote, organize, and implement the events of a community’s resident retention program. This is an on-site, full-time position with a schedule from Tuesday to Saturday.

Responsibilities

Resident Relations – Welcome residents, guests, and visitors to the community.
Manage lobby flow, appointments, and walk-ins.
Assist with dining reservations, shuttle services, and provide local area information.
Deliver exceptional customer service and timely communication through newsletters, flyers, greeting cards, and community portals.
Events & Engagement – Plan and coordinate resident events such as food trucks, fitness classes, wine tastings, holiday parties, and barbecues.
Assemble and deliver move-in gifts and welcome materials.
Promote the resident referral program and support resident engagement efforts.
Marketing & Outreach – Maintain marketing collateral and deliver materials to local businesses.
Build relationships with local vendors, restaurants, and services.
Solicit contributions or coupons for events and move-in packets.
Package & Mail Management – Track and notify residents of package deliveries and manage overflow.
Address and deliver greeting cards for birthdays, holidays, and special occasions.

Benefits

Comprehensive Health Coverage—Medical, dental, vision, long-term disability, group life, and accidental death and dismemberment insurance.
A Health Savings Account (HSA) with employer match is available for those enrolled in medical coverage.
Benefits are offered for employees with a regular work schedule of 30+ hours per week.
Paid Sick Leave – 1 hour accrued per 30 hours worked (max 120 hours).
Vacation Time – Accrued based on hours worked (up to 120 hours in the first five years), with additional accrual over time.
10 Paid Holidays Per Year
Paid Jury Duty & Bereavement Leave
401(k) with Company Match – Eligible after 90 days of employment with employer contribution.
Special Perks & Recognition – Anniversary rewards and sail-away days.
A housing discount (generally 20%) may be available when living and working at the same site and when there is an open slot—the number of discounts is limited. A New Hire must meet rental qualifications to rent.
A detailed description of all benefits will be shared upon onboarding.