Resident Services Coordinator - ReNew Tallahassee

Trinity Property Consultants•Tallahassee, FL

3d•$17 - $19

About The Position

The Resident Services Coordinator is responsible for providing effective customer service to all prospective tenants, current tenants and property staff by utilizing in-depth knowledge of the property and its functions. This position is also responsible for assisting property staff with the planning and implementation of resident activities and promoting a quality living experience for all residents.

Requirements

Excellent communication skills
Administrative and organizational skills
Time management skills and ability to prioritize wisely
Customer service orientation
Knowledge of state law as it relates to fair housing
Intermediate computer and internet knowledge
Intermediate knowledge of MS Word, Excel and Outlook
High school education or equivalent is required
Ability to fluently read and write English, accurately perform intermediate mathematical functions and use all on-site resident management software functions

Nice To Haves

Preferred knowledge of the following software programs: Yardi, Voyager, LRO, Entrata, Resident Check
Customer service experience preferred
Event planning experience preferred

Responsibilities

Handle high stress situations effectively
Assist property staff with the planning and implementation of resident activities
Promote a quality living experience for all residents

Benefits

Medical, Dental & Vision. We offer a free PPO-HSA medical plan (with a $1,200 annual employer contribution) to all employees outside CA. In California, employees can choose between the free PPO-HSA and HMO plan. We cover 100% of the monthly premium costs for employee dental and vision. FSA & Dependent Care options are also available.
Retirement Plans. Prepare for retirement and ramp up your 401(k) savings with a 2% employer match. Eligible to enroll on the first of the month following 90 days of employment.
Group Life, Long-Term, and Short-Term Disability Insurance. We provide up to $25,000 of life insurance and AD&D coverage in case the unimaginable occurs.
Paid Holidays & Vacation. We offer a competitive amount of paid holidays in addition to anywhere from 2 – 4 weeks of paid vacation according to years of service. (Available after 90 days of full-time employment)
Sick Leave. We offer sick leave in compliance with state and local jurisdiction requirements.
Referral Bonuses. We provide $1,000 bonus for hires made through employee referrals.
Volunteer Time-Off. We offer up to 16 hours of volunteer time annually—8 hours for personal volunteer activities and 8 hours for company-sponsored events.
Employee Assistant Program (EAP). That includes Health Advocate and Travel Assistance Program.
Competitive Bonus & Commission Structures. We pride ourselves in recognizing hard work and goal achievement.
Opportunities for Advancement. We promote from within and provide extensive professional development training, reimbursement programs and exclusive scholarship opportunities.
Additional Perks. Including corporate shopping discounts, appliance discounts and lifestyle discounts.