Capital Consultants Management Corporation-posted 2 days ago
Full-time • Entry Level
Henderson, NV

Were CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community. About the Community: We invite you to discover a fuller and richer active life rooted in values of community, family and friendship. A place where the best of yesterday and today will make a better community for tomorrow, and years to come. This community is distinctive by the diverse experiences it will provide; enhanced by diverse architecture, beautiful vistas, tree-lines streets, extensive connected walking and bike paths, parks and open spaces, and its proximity to the necessities that compliment everyday life. The Resident Services Coordinator provides office assistance, membership support and clerical administration for the community. This position is multi-faceted and supports the site management team in a variety of duties including ensuring all callers, visitors and residents are greeted in a friendly and informative manner.

  • Greeting and assisting guests, answering phones, and directing calls
  • Noting accurate messages and directing them appropriately
  • Operating and maintaining office equipment
  • Drafting and proofreading a variety of association documents including maintenance work orders
  • Assisting owners with coordinating resident-hosted events
  • Updating the associations website and calendar
  • Receiving, preparing and delivering mail, packages and dry cleaning
  • Performing other administrative duties as needed
  • Customer service experience, knowledge of homeowner association operations preferred
  • Excellent telephone manner, with a commitment to the highest customer service possible
  • Ability to communicate effectively
  • A dynamic, professional individual with a strong sense of organization and attention to detail
  • Computer skills with an intermediate knowledge of Microsoft Office programs including Outlook, Word and Excel
  • Must have a valid drivers license in the state of employment
  • Flexibility to work after-hours and weekends at community events as needed
  • Must pass a pre-employment drug screen and background check
  • If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state drivers license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.
  • Customer service experience, knowledge of homeowner association operations preferred
  • Comprehensive benefits package including medical, dental, and vision
  • Wellness program
  • Flexible Spending Accounts
  • Company-matching 401k contributions
  • Paid time off for vacation, holidays, medical, and volunteering
  • Paid parental leave
  • Training and educational assistance
  • Support programs, including Employee Assistance Program and Calm Health
  • Optional benefits including short- and long-term disability, life insurance, and pet insurance
  • Most importantly, a caring team who is dedicated to your success!
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