Resident Services Coordinator
About The Position
Love where you work! At Towne Properties, we don’t just build communities—we support the people who live and work in them. Family-owned since 1961, we’ve spent over 60 years creating Great Places to Live, Work, Shop & Play®. As an industry leader, we offer meaningful work in a supportive environment where your contributions make a real difference. In this role, you’ll be a key connection between residents, onsite management, and community partners—helping ensure programs are delivered effectively and residents feel supported. If you’re people-focused, organized, and motivated by helping others succeed, this role will put your skills to meaningful use. This position is a great fit for candidates with a heart for social work and community support, including backgrounds in social work, education, leasing or property management, nonprofit services, or other people-centered roles.
Requirements
- Minimum of 1 year of experience in resident services, community programs, social services, property management support, nonprofit work, or a customer-facing coordination role
- Ability to engage residents and connect individuals with community resources
- Strong organizational, communication, and documentation skills
- Basic computer skills, including Microsoft Word and Excel
- Ability to work independently and manage multiple priorities
- Willingness to work occasional evenings and weekends
- Valid driver’s license, reliable transportation, and insurance required
- Willing to complete a background and drug screening if offered employment
Nice To Haves
- Experience supporting programs, workshops, or events preferred
- Bilingual (Somali preferred)
Responsibilities
- Serve as the primary point of contact for resident services and program-related inquiries
- Engage residents and connect them with community resources and support services
- Plan, coordinate, and support resident programs, workshops, and community activities
- Partner with onsite property management and Rainbow Housing to ensure program compliance
- Promote resident participation through outreach and communication
- Respond to resident questions and assist with resolving service-related concerns
- Maintain accurate records, documentation, and participation logs
- Prepare and submit monthly reports on program activities and outcomes
- Assist with administrative tasks and special community events as needed
Benefits
- 401(k) with a generous company match
- Award-winning training, certification support, and professional development through Towne University
- Opportunity to do purpose-driven work that makes a real impact in the community
- Family-owned company with a strong foundation, serving communities since 1961
- Proudly recognized as an Energage Top Workplace (2018–2025)
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
