Resident Services Associate

PMP Management LLC•Bakersfield, CA

8h•Onsite

About The Position

PMP Management is seeking a Resident Services Associate (part-time) for Four Seasons at Bakersfield, CA. PMP is an industry-leading Association management firm providing extraordinary services to common interest developments throughout Southern California, Arizona, Utah, Texas, and Colorado. PMP delivers a boutique-style level of service with the depth and breadth of support and training typically seen at larger firms. As one of the fastest-growing management firms, PMP offers unique opportunities for career development and growth, driven by its people-centric culture that attracts and retains top talent. PMP is looking for energetic, passionate, personable, and detail-oriented professionals who embrace change, celebrate innovation, and have an unwavering passion for providing extraordinary customer service. The Resident Service Associate provides a wide variety of administrative and staff support services, performing office work directly related to the property management and general business operations of the association. Duties include assisting with budget preparation, maintaining records and reports regarding operation and personnel changes, and handling emergency service duties.

Requirements

3-5 years administrative experience
Excellent customer service
Outstanding organizational skills
Knowledge of Microsoft Offices application
Willing and able to work evenings + weekends consistently
Professional communication skills
Comfortable with enforcing rules and handling pushback
Ability to work independently after training
Basic computer competency and willingness to learn systems

Nice To Haves

Associate’s Degree or Higher Preferred

Responsibilities

Ensures that the telephone is answered properly, and messages are handled courteously, accurately and in a timely manner.
Provide administrative and clerical support to the General Manager such as reports, letters/correspondence, and forms.
Prepare binders, spreadsheets, and documentation for monthly Management Council meetings.
Prepare, code, and research invoices and check requests for payment of services or products related to Executive Office functions. May include C3 research and/or contacting vendors for additional information regarding past due statements or invoices.
Receive checks and prepare for signatures depending on account.
Prepare Delinquency Report for monthly Management Council meeting.
Prepare and email monthly meeting calendar with dates and times of management, COA and miscellaneous to all employees.
Scan and file signed Management Council Meeting minutes.
Scan and file monthly financials for COA, Shared and Restaurant.
Request copies of invoices, checks, and information as necessary.
Create and update logs – computer tech service, copier log and phone tech log.
Update procedures book as needed.
Schedule and coordinate monthly on-site employee staff meetings.
Other duties as assigned.