Resident Services Associate, Onsite

PMP Management LLC•Bakersfield, CA

1d•Onsite

About The Position

Become the Best Part of PMP Management! PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as Resident Services Associate, Four Seasons at Bakersfield, Bakersfield, CA. Who We Are Property Management Professionals LLC. (PMP) is an industry leading Association management firm providing extraordinary services to common interest developments throughout Southern California, Arizona, Utah, Texas and Colorado. PMP delivers a boutique-style level of service only a local management partner can, with the depth and breadth of support and training only seen at much larger management firms. PMP is one of the fastest growing management firms in each of our respective submarkets, which provides our team members’ a unique opportunity to develop and grow their careers. Our people-centric culture attracts and retains the industry’s top talent and has served as one of our competitive advantages, driving our growth and success over the past decade and a half. To learn more about PMP and our unique company culture, we invite you to visit our social media platforms below: Instagram/pmpmanage facebook/pmpmanage linkedin/company/pmpmanagement Who We’re Looking For PMP is looking for energetic, passionate, personable, and detail-oriented professionals to join our growing team. The right candidate will embrace change, celebrate innovation, and have an unwavering passion for providing extraordinary customer service to our valuable clients. Position Description: The Resident Service Associate provides a wide variety of administrative and staff support services. The role performs office work directly related to the property management and general business operations of the association. Duties include but not limited to assisting with budget preparation, control of records and reports regarding operation, personnel changes, etc., and emergency service duties.

Requirements

3-5 years administrative experience
Excellent customer service
Outstanding organizational skills
Knowledge of Microsoft Offices application
Willing and able to work evenings + weekends consistently
Professional communication skills
Comfortable with enforcing rules and handling pushback
Ability to work independently after training
Basic computer competency and willingness to learn systems

Nice To Haves

Associate’s Degree or Higher Preferred

Responsibilities

Ensures that the telephone is answered properly, and messages are handled courteously, accurately and in a timely manner.
Provide administrative and clerical support to the General Manager such as reports, letters/correspondence, and forms.
Prepare binders, spreadsheets, and documentation for monthly Management Council meetings.
Prepare, code, and research invoices and check requests for payment of services or products related to Executive Office functions. May include C3 research and/or contacting vendors for additional information regarding past due statements or invoices.
Receive checks and prepare for signatures depending on account.
Prepare Delinquency Report for monthly Management Council meeting.
Prepare and email monthly meeting calendar with dates and times of management, COA and miscellaneous to all employees.
Scan and file signed Management Council Meeting minutes.
Scan and file monthly financials for COA, Shared and Restaurant.
Request copies of invoices, checks, and information as necessary.
Create and update logs – computer tech service, copier log and phone tech log.
Update procedures book as needed.
Schedule and coordinate monthly on-site employee staff meetings.
Other duties as assigned.