Resident Service Director

Triple Crown Senior Living • Bowling Green, KY

8d

About The Position

At Cardinal Landing Memory Care we are committed to providing compassionate, high-quality care that enriches the lives of our residents. Our team creates a welcoming environment where residents feel at home, supported, and valued. Join us and make a difference in the lives of seniors every day! We are seeking a compassionate and dedicated Resident Service Director . The Resident Service Director oversees the overall care and well-being of residents in the senior living community. This role is responsible for managing the health services team, ensuring quality care standards, compliance with state regulations, and promoting a wellness-focused environment that supports resident independence, dignity, and quality of life. If you are a compassionate Resident Service Director who thrives in a team-oriented, resident-focused environment, we would love to hear from you!

Requirements

• Minimum 3–5 years of experience in a healthcare setting; senior living, geriatric or Memory Care experience preferred.
• Prior management or supervisory experience required.
• Strong knowledge of state regulations for assisted living or memory care.
• Excellent communication, leadership, and organizational skills.
• Ability to build positive relationships with residents, families, and staff.

Responsibilities

• Oversee the planning, coordination, and delivery of resident care services.
• Manage and schedule the wellness team including nurses, aides, and care associates, ensuring proper staffing, training, and performance.
• Verify proper completion of health assessments for new residents and create individualized care plans.
• Monitor resident health status and care needs, making updates to care plans as needed.
• Collaborate with physicians, families, and other healthcare providers.
• Ensure compliance with state and federal regulations and community policies.
• Maintain accurate and timely medical records and documentation.
• Lead regular care plan reviews and participate in resident/family care conferences.
• Develop and implement wellness programs and initiatives to promote healthy aging.
• Provide training, coaching, and development for care staff.
• Serve as a liaison between residents, families, and medical professionals.

Benefits

• Competitive pay
• 401(k) retirement plan (available to both full-time and part-time employees)
• Opportunities for professional growth and development
• A supportive, inclusive work environment where you can make a meaningful impact
• Comprehensive health, dental, vision, and voluntary benefits for eligible full-time employees
• The opportunity to be part of a growing, vibrant company

What This Job Offers

• Career Level: Manager
• Education Level: No Education Listed