Resident Service Coordinator - Juniper

Greystar Management Services•Daly City, CA

6d•$21 - $24•Onsite

About The Position

Create and coordinate social and physical activity programs and other miscellaneous resident related functions to achieve community goals surrounding resident retention.

Requirements

1 -2 years of related experience
Quick learner with the ability to adapt to new software and evolving digital tools.
Comfortable working with changing technology and digital workflows.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Experienced in database management and accurate data entry.
Familiar with property management systems such as Yardi, AppFolio, and RealPage.
Capable of resolving basic technical issues and supporting residents with online forms and digital processes.
Spanish bilingual proficiency required.

Responsibilities

Create and coordinate programs surrounding social and physical activities that may include resident functions, birthday cards, welcome parties, off-site excursions and other events, as directed.
Responsible for the set-up and preparation for each event.
Create and produce activity announcements, newsletters and fliers for the properties as needed.
Incumbent will coordinate the resident volunteer program by enlisting and managing the volunteer schedule for consistent and equal participation by all that would like to participate.
Provide assistance as necessary with the annual Resident Survey.
Provide input in to the development of budget(s) for properties within the portfolio as it relates to planned activities, resident retention and excursions.
May coordinate interview process and make recommendations for the hiring of qualified and certified instructors for on-site exercise activities.
Assist and train on-site staff to host successful resident activities.
May be instrumental in interviewing and recommending local, licensed transportation companies to transport residents to off-site destinations and excursions.

Benefits

Housing Discount - This position is eligible for 20% housing discount.
Eligible for monthly renewal bonus.
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.