Resident Service Coordinator

Wallick Communities•Indianapolis, IN

52d•Hybrid

About The Position

In accordance with the Wallick Mission and Values, the Remote Service Coordinator will work remotely to connect affordable housing residents across multiple locations to supportive services that stabilize housing, enhance self-sufficiency, and foster supportive communities.

Requirements

High school diploma or GED required.
Associates degree or equivalent experience working in a service focused environment.
2+ years of experience in providing services preferred.
Ability to communicate well in writing and verbally with co-workers, residents, family members and business partners.
Ability to make complex decisions requiring a high degree of judgment.
Valid drivers’ license.

Responsibilities

Provide service linkage for residents and continue partnership development.
Increase resident awareness of the services provided by distributing informational materials.
Regularly research and stay up to date on available services, amenities, and resources in assigned counties.
Develop and maintain professional working relationships with property managers at assigned sites.
Maintain a directory of service providers and source new ones.
Conduct resident assessments and create action plans.
Assist residents and associates with completing applications and required documentation to secure assistance.
Document and provide ongoing follow up with residents and associates.
Attend standing meetings with RRN and property management.
Performs other related duties as assigned.