Resident Service Coordinator - Angela Court/Francis House
About The Position
CRM Residential has been a trusted name in the property management industry for over 46 years specializing in affordable housing. Our success story is a testament to the dedicated and talented individuals who have chosen to build their careers with us. We take great pride in our values, and we live and breathe them every day. Working at CRM Residential is so much more than a job, it is a career with purpose. No matter what department or level of the company you join, our mission is to provide a comfortable and reliable home environment for those who need it most and to provide excellent service to our customers. You will make a difference.
Requirements
- Computer Skills (Google, Microsoft, etc.)
- Dedicated Self-starter
- Excellent Communication, and People Skills with an upbeat personality
- Strong organizational capabilities and multi-tasker
- Innovative approaches to problem solving
- Working knowledge of the Microsoft Office Software
- High School Diploma or equivalent required
- 2 years experience in property hospitality or customer service
- Knowledge of fair housing laws and regulations
- Provide general case management, intake, and referral services to residents in need of assistance
- Valid driver's license and reliable transportation
Nice To Haves
- Ability to speak Spanish is a plus
Responsibilities
- The Social Coordinator is the first contact for resident assistance.
- Plan and organize programs and activities in a Senior building such as health fairs informational seminars and activities to promote a sense of community.
- Promote resident participation in educational and social programs.
- Assist residents with individual needs and working with the management team to maintain a quality standard of living.
- Establish and maintain a resident resource directory and provide guidance to residents when needed.
- Complete reports and preserve documentation on services provided.
- Assist with housekeeping issues, send notices and provide classes when needed.
Benefits
- Comprehensive Health Coverage
- Retirement Savings with employer contribution
- Bonus Potential
- Paid Time Off (PTO)
- Company Paid Holidays
- Once eligible for enrollment, the company will contribute a Safe Harbor match of 3% of your compensation to your 401(k) account, regardless of whether you choose to make your own contributions
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
Number of Employees
101-250 employees
