Resident Monitor

Upward Bound HouseLos Angeles, CA
1d$17 - $19

About The Position

The Resident Site Monitor provides a safe, supportive, and home-like environment for program participants. This role focuses on assisting clients with daily living, maintaining cleanliness and order, enforcing program rules, and ensuring the facility meets all health and safety standards. The Site Monitor helps participants adapt to community living while treating all clients with respect, compassion, and cultural sensitivity.

Requirements

  • High school diploma or GED (some college preferred).
  • Experience working in residential, shelter, or community living environments strongly preferred.
  • Strong interpersonal, communication, and problem-solving skills.
  • Ability to remain calm and professional in emergencies or challenging situations.
  • Comfortable assisting with light cleaning, organizing, and maintaining shared spaces.
  • Familiarity with safety/security procedures and enforcing program rules.
  • Computer literacy for logging and reporting.
  • Valid California driver’s license and automobile insurance.

Responsibilities

  • Support residents in maintaining a clean, safe, and comfortable living environment (light cleaning, assisting with chores, setting up and tidying shared spaces).
  • Ensure residents follow program rules, including curfew and community living guidelines.
  • Conduct regular room checks for cleanliness, safety, and compliance with health inspections.
  • Monitor the site, authorizing entry/exit and ensuring only permitted individuals access the facility.
  • Respond to resident needs and crisis situations with professionalism, including conflict resolution, de-escalation, or contacting emergency services when necessary.
  • Complete regular safety walk-throughs and maintain accurate daily logs and incident reports.
  • Participate in shift changes by clearly communicating important updates to staff.
  • Provide respectful, culturally competent support to all residents while fostering a sense of dignity and stability.
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