Onsite/Offsite Resident Manager

Swami InternationalVarious South Bay, CA
2dOnsite

About The Position

This position is responsible for renting units, responding to tenant concerns, and managing the general premises on a daily basis.

Requirements

  • High School diploma or GED required
  • Minimum 3 years experience as Resident Manager, with CHPP Certification preferred
  • Proven track record of ability to rent a unit quickly
  • Bi-lingual in Spanish and English a plus
  • Must have access to computer
  • Strong computer proficiency, including MS programs
  • Strong command of internet research and navigation
  • Excellent written and verbal communication skills
  • Ability to interface with all levels of individuals, both internally and externally, in a professional manner including tenants, co workers, Team Leaders, direct supervisors and management
  • Team player, with strong work ethic and hands-on experience
  • Ability to exercise independent judgment and decision making
  • Experience handling conflict resolution in a tactful and productive manner
  • Strong organizational and time management skills
  • Able to work in a fast-paced environment with heavy deadlines
  • Must be highly adaptable to meet unexpected changes and delays
  • Some walking, standing, bending required
  • Flexible schedule to attend meetings, court cases and lock outs

Nice To Haves

  • CHPP Certification preferred
  • Bi-lingual in Spanish and English a plus

Responsibilities

  • Renting vacancies
  • Customer Service/Tenant Relations
  • Rent Collections
  • Record Keeping
  • Maintenance
  • Perform other tasks and special projects as required
  • Prepare for and attend trial cases, lockouts and debriefings
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