Resident Experience Liaison

Shell Point Retirement Community•Fort Myers, FL

11d

About The Position

We are seeking a full-time Resident Experience Liaison to join our team! This position is responsible for connecting with each new resident after a move-in date is established to begin to develop a resident experience that is unique to each resident’s interests and passions and acting as the liaison between the resident and all Shell Point Resources, activities and amenities for the first year of residency. The ideal candidate will be highly organized with the ability to manage multiple residents onboarding at one time, must be able to effectively speak in public to both small and large groups, and be proficient in Microsoft Office Applications. Some experience working in a retirement community or similar environment is strongly preferred. One of the top 25 employers in Lee County, Shell Point boasts a caring and compassionate work environment where employees genuinely care for the residents they serve. It is an environment of kindness and dignity that sets us apart from the rest. With approximately 2,400 residents and more than 1,100 employees, Shell Point Retirement Community is the largest of its kind in the State of Florida and the second largest in the country. We believe, as our residents and employees do, that Shell Point is a truly unique place and may represent the smartest choice you can make for your future. Employees mean everything to us which is why we strive to provide a total compensation package that is so much more than just a paycheck. In addition to pay, total compensation includes health and wellness plans, rewards and incentives, perks and paid time-off as well as an assortment of other benefits that aim to increase financial security, offer professional development, and promote a healthy, fulfilling life. We recognize that our continued and unparalleled success as one of the largest life care communities in the country is thanks to our team of dedicated, compassionate, and talented employees who choose to make Shell Point their second home. Our commitment is to offering them a great work environment with competitive pay, great benefits and perks.

Requirements

highly organized with the ability to manage multiple residents onboarding at one time
must be able to effectively speak in public to both small and large groups
be proficient in Microsoft Office Applications

Nice To Haves

experience working in a retirement community or similar environment

Responsibilities

connecting with each new resident after a move-in date is established to begin to develop a resident experience that is unique to each resident’s interests and passions
acting as the liaison between the resident and all Shell Point Resources, activities and amenities for the first year of residency