On-Call Resident Coordinator

The Salvation Army Southern CaliforniaAnchorage, AK

About The Position

The McKinnell House Resident Coordinator monitors the activities of the residents in the shelter; maintains security and safety of all residents in the shelter; and may provide para-professional counseling services to homeless families to assist in transitioning from homelessness to independent living.

Requirements

  • High school diploma or equivalency, two (2) years of experience working with homeless populations, preferably in a residential or shelter establishment.
  • Knowledge of housekeeping equipment and household cleaners.
  • Ability to operate general office equipment including computers.
  • Knowledge and understanding of confidentiality requirements in the workplace.
  • Demonstrated ability to manage time effectively, and to work harmoniously with clients, visitors, officers, and other personnel.
  • Current CPR and first aid certification; acceptable criminal history records.

Responsibilities

  • Oversees facilities ensuring that safety precautions are observed at all times; rotates facility security checks regularly with other staff members on assigned shifts.
  • Answers incoming calls; maintains communication logs.
  • Reinforces policies/expectations for clients living in the program’s community environment; communicates to parents child supervision expectations; provides parenting education and support; enforces Child Safety Program policies.
  • Completes and maintains facility incident reports, as directed.
  • Remains available to assist clients with questions and requests, and provides feedback to clinical staff on client progress plans.
  • Promotes self-sufficiency of residents by assisting clients with job searches as requested; oversees clients in accomplishing house duties, provides necessary supplies, and checks that tasks have been completed.
  • Maintains competency by attending meetings, trainings, and classes as required.
  • Conducts preliminary intakes during the evening, night, and weekend shifts, as directed.
  • Performs other related duties as assigned.
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