Resident Caretaker

Onni Group of Companies • Richmond, VA

23d

About The Position

Are you up passionate about supporting tenants? Our dynamic portfolio awaits a customer focused team player like you! At the forefront of this role is the chance to build meaningful relationships with residents and vendors. As a Resident Caretaker, each day brings new learning opportunities. If you're eager to jump right into a fast-paced environment and contribute to the experience of our tenants, explore this opportunity! It may be everything you've been looking for. This position is based in Richmond, BC.

Requirements

• Excellent email correspondence
• Able to read, write and speak English
• Basic operations of a computer and smart phone
• Customer service experience
• Previous Building Manager/Operator or related field experience

Responsibilities

• Ensure adherence to company and property rules by tenants.
• Enforce Residential Tenancy Act regulations.
• Attend to emergencies promptly.
• Collect and review maintenance requests from tenants.
• Maintain good communication and responsiveness with tenants.
• Daily and nightly property inspections.
• Report vandalism and damage.
• Monthly unit inspections.
• Secure common area amenities and facilities.
• Check operational status of equipment and furniture.
• Clean common areas thoroughly.
• Maintain cleanliness and security in underground garage/basement.
• Keep storage areas and rental office tidy.
• Ensure cleanliness and security in mechanical rooms.
• Maintain cleanliness and functionality of lobbies and entrances.
• Clean vacated suites and ensure move-out requirements are met.
• Maintain cleanliness and appearance of the building exterior.
• Handle rental inquiries and conduct showings.
• Complete move-in and move-out condition reports accurately.
• Collect rent and deposits, follow up on late payments.
• Process Residential Tenancy Act notices and ensure compliance.

Benefits

• Competitive pay & a Comprehensive Benefits Package.
• Benefits include company-paid extended health care, dental care, vision care, life insurance, critical illness, and critical life insurance.
• Annual Education Allowance
• Generous Referral Program
• Fun & collaborative company culture with lots of team building events
• Local discounts to restaurants, clothing stores, personal training, and more
• Free access to a fully equipped gym
• Friends and Family rates for hospitality brands

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees