Resident Care Coordinator (QMAP Coordinator)

Kisco Senior Living•Littleton, CO

1d•$35 - $38•Onsite

About The Position

The Resident Care Coordinator @ Balfour Senior Living in Littleton coordinates care services provided by care associates for the residents within the Care Department. Provides care for residents as directed by supervisor ensuring exemplary service is delivered with integrity, dignity, and compassion. Responsible for the delivery of high-quality care while encouraging independence and ensuring each resident’s physical, social, cultural, and intellectual well-being. Location: Balfour Senior Living Littleton | 8160 W Coal Mine Ave, Littleton, CO 80123 Schedule: Sunday-Thursday 9 AM - 5:30 PM Pay: $35-$38/hr DOE

Requirements

Be a great team player
QMAP certification (for CO) (or state-required medication training certification).
One to three years’ experience working in senior care
Basic competency in the use of multiple forms of technology, including Microsoft Office applications, internet-based and custom
Ability to work a flexible schedule, including weekends and holidays as needed

Nice To Haves

CPR Certified is preferred

Responsibilities

Regularly monitors and evaluates the health and well-being of the residents and assess levels of care needed whenever there is a change in condition and/or to determine whether a resident is no longer appropriate for the setting, notifying Assistant Living Director as required
Assist residents with simple requests as needed or finds appropriate associate to assist
Learns and understands resident preferences for opportunities to provide exemplary customer service, exceed resident expectations and enhance resident satisfaction
Responds to all residents, family members and/or staff in a tactful and timely manner
Reviews all physician orders and with support from their supervisor and ensures the correct caries given
Familiar with medical terminology necessary in the delivery of care services to residents
May be asked to interface with physicians, care providers, and outside health services pertaining to the resident’s needs (i.e., hospital, outpatient service, home health, therapies, etc.)
Observes, reports and document all care provided to each resident in alignment with their care plan for each shift and immediately notifies Care Services Director of any changes in a resident’s condition or needs
May be asked to assist with planning, preparing, and monitoring daily work schedules to meet labor targets
May be asked to assist with reviewing payroll documentation to minimize missed punches, monitor overtime, and manage labor costs
Assess residents utilizing the company’s resident care software system
Manages emergency situations responsibly and calmly until aid arrives
Works as part of the team within the department and across the community
Attends staff meetings and daily stand-ups
Responsible for managing own payroll time-cards and must punch in/out in accordance with their pre-determined schedule
Always maintains resident confidentiality and privacy
Maintain high standards of personal appearance and grooming, which includes wearing uniform and name tag when working
Ensures open and honest communication with all associates
Suggests ways to create efficiencies
Ensure regulatory compliance and report any issues or concerns immediately
Support continuous improvement
Adhere to all regulations, laws and company standards, including the Associate Handbook
Understand and support the community sales process
Perform other related duties as required