Resident Advisor

Chris 180•Atlanta, GA

About The Position

Program Overview Summit Trail is a 41-unit Permanent Supportive Housing Program for single and parenting young adults ages 16-24 who are at risk of homelessness or aging out of the foster care or juvenile justice systems. TransitionZ Program is a supportive program for consumers of Summit Trail. The program provides supportive housing to young adults with a mental health diagnosis and in need of independent living skills and supportive housing. TransitionZ Program aids consumers through a complete network of staff that includes Life Coaches, Resident Advisors, an Operations Manager, TransitionZ Program Manager and Program Director. Services are made available to consumers 24 hours a day, seven days a week. Position Description Summit Trail Direct Care Staff is responsible for the direct supervision of consumers and the daily operations of program services related to safety, supervision, consumer skill building and facilitation of Life Skills. Due to the varied life experiences and traumatic histories that our consumers bring to the facility, staff must not only provide adequate safety and supervision, but also be actively engaged in the process of building relationships. Direct Care Staff must also have an overall means of collaboration, commitment, excellent problem-solving skills, all while providing a safe, genuine, caring and empathic environment.

Requirements

The Resident Advisor must be at least 25 years of age
Associate or Bachelors degree in related field is preferred (Sociology, Psychology, Social Work, Criminology).
Two years experience and a contiguous 10-year work experience history or able to explain gap in employment history.
Must be proficient with office productivity software such as Outlook, Word, and Excel.
Must have experience using simple databases and must be able to produce a business writing sample.

Responsibilities

Provide positive role-modeling to consumers
Promote self-esteem
Promote healthy boundaries
Promote good hygiene and appropriate personal appearance among youth and young adults
Reinforce socially acceptable behaviors (ex: manners, eating habits, safety)
Teach and reinforce thoughtful decision making
Assessing consumers history of trauma, strengths, and needs.
Aware of ACE score and implications on service planning
Coordinating Services and Collaboration
Make necessary referrals to meet consumer's health, well-being, education, mental health, and employment needs (i.e., Department of Public Health, Department of Family & Children Services, Georgia Department of Labor, employment staffing agencies, local colleges, and tech schools, etc.)
Participate in Team Meetings for all consumers .
Collaborate and communicate with other programs in the CHRIS 180 continuum in the provision of services to consumers
Collaborate and consult with other providers and entities in the provision of best care services to consumers
Provide a safe, nurturing, caring atmosphere for consumers
Schedule and coordinate medical, dental, vision and psychiatric appointments to meet standards of Performance Based Contract
Responsible for school enrollment, IEP meetings and tracking attendance
Transport young people when necessary (i.e., school, work, doctors appointments if Life Coaches are not available, urgent care, emergency room, etc.)
Monitor the care of program facilities and equipment: organizing, cleaning, sanitizing.
Household tasks and duties as assigned, or as needed, to promote a clean, safe, and comfortable environment.
Assure safety in the community by monitoring and/or conducting apartment inspections.
Assure consumers safety in the community by monitoring youth interactions, remaining mindfully attuned to escalating emotions, intervening with calming and de-escalation interventions and strategies to diffuse interpersonal tensions and as a last resort safely implementing MindSet restraint techniques to prevent harm.
Plan and actively participate in activities to support and increase skills and competencies
Work as part of a team to identify needs and strategies to meet those needs.
Implement identified strategies for youth to ensure needs are met.
Help consumers manage food purchases to ensure food is balanced and nutritious, involving the consumers as appropriate to developmental age.
Assure medical and behavioral health needs are met in a timely and efficient fashion.
Administer medication to youth following CHRIS 180 medication policy.
Aware of current safety plan for all consumers and able to implement.
Participate in schedule and activities and Life Skill/Enrichment activities
Document daily shift duties, etc.
Document Incident reports as needed.
Maintain confidentiality of consumer information
Maintain appropriate professional boundaries
Follow the CHRIS 180 Code of Ethics
Follow mandated reporting requirements of GA Code
Support and maintain an environment of emotional and physical safety for consumers, staff, and other stakeholders always.
Demonstrate Customer Service
Always promote a positive image of CHRIS 180 programs.
Work as a contributing and collaborative team member
Respond to consumer and peer needs in a timely fashion
Answer telephone calls and emails accordingly
Respond to requests for information from stakeholders in a timely fashion
Work with parents, education professionals, DFCS and DJJ workers, court officials and other stakeholders and a helpful and professional manner
Attend and participate in staff meetings as scheduled.
Attend and participate in required trainings as scheduled
Maintain required certifications
Review, understand and responsible to program policies
Provide documents in a timely fashion to Human Resources
Report changes in status to HR as required by policy