RESIDENT ADVISOR

Gastineau Human Services Corporation • Juneau, AK

11d • Onsite

About The Position

Under the direct supervision of a Shift Supervisor (SS) and the Reentry Services Director, the Resident Advisor (RA) assists in all aspects of the daily operation of Glacier Manor Community Residential Center (CRC). The RA's primary function is to provide campus security, encourage resident accountability, and enforce CRC rules and GHS program policies fairly and professionally. RAs support all campus residents to understand and comply with societal expectations and successfully integrate back into society. RAs will also assist other departments with any security needs. Resident Advisors are scheduled to work 7 days on, 7 days off. Shifts are 12 hours long, alternating between day and night schedules, and may include holidays and weekends.

Requirements

• Must be 21 years of age or older.
• Must have a current, valid Alaska driver’s license and be insurable by GHS’ auto insurance provider.
• Must have a high school diploma or GED.
• Must pass the Department of Corrections and Department of Health background checks and pre-employment urinalysis.
• Must obtain and maintain current First Aid/CPR/AED certification.
• Reports for shift on time, professionally dressed in appropriate footwear, and ready to provide all required duties throughout the shift.
• Familiar with Microsoft Access/Excel/Outlook/Teams/Word to complete required database entries, statistical reports, automated forms, emails, and basic word processing.
• Ability to present a polite, professional demeanor toward residents, coworkers, campus visitors, and other agencies.
• Ability to ensure that current State and Federal Privacy Act rules and regulations are adhered to.
• Demonstrate the use of appropriate verbal and non-verbal communication in managing conflict resolution in high anxiety situations.
• Ability to apply appropriate behavioral reinforcement principles during interactions with all campus residents.
• Knowledge and respect for cultural issues and experiences unique to Alaska.
• Familiarity with local community resources including medical and social services agencies.

Nice To Haves

• Familiarity with substance abuse and mental health issues and treatment approaches.
• Coursework in sociology, psychology, or communication.
• Working knowledge of the Alaska Department of Corrections.
• Experience with Microsoft Office programs including Outlook, Word, Excel, and Teams

Responsibilities

• Enforce CRC rules and GHS program policies fairly and professionally.
• Provides accountability for and tracking of residents while in the facility and out in the community.
• Provide security for the GHS campus.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees