Residency Training Program Technician I

sjgov•Stockton, CA

1d•Onsite

About The Position

This examination is being given to fill one vacancy in the Graduate Medical Education department of San Joaquin General Hospital and to establish an eligible list to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. Offers of employment are contingent upon passing a background check and drug screen. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Learns to perform ongoing and day-to-day administrative activities to coordinate one or more physician residency training programs sponsored by San Joaquin General Hospital; provides technical administrative support and assistance to physicians, managers, and other staff; helps monitor and ensure administrative compliance with the Accreditation Council for Graduate Medical Education (ACGME) and other medical specialty requirements. Learns to monitor each resident’s progress through their training, including compliance with ACGME and other program-specific administrative requirements; maintains logs, training records, and other required documentation; learns program requirements and identifies areas where additional training is needed in order to meet participation standards; advises residents of deficiencies and needed corrections. Learns to develop and coordinate rotation schedules for various phases of medical resident training; learns to prepare on call, vacation, conference, and other schedules and resolve scheduling conflicts; receives residents’ time off requests, recommends approval or denial based on training obligations, and makes changes to schedules as authorized; monitors resident participation in rotations to ensure that program requirements are being met; works individually with residents to resolve or prevent problems related to their participation in the program. Learns to apply ACGME administrative requirements to assigned activities; learns to evaluate ACGME changes and to implement new policies and procedures in order to maintain compliance. Based on pre-established criteria, learns to review and screen residency applications during the annual recruitment and selection of new residents; learns to recommend an appropriate pool of applicants for the interview process; summarizes and provides applicant information to parties involved in the selection process; learns to coordinate the scheduling of interviews and serve as the contact person for applicants; works with the program medical director and other physician staff to resolve scheduling conflicts or other issues. Learns to prepare, distribute, and coordinate the 360-degree resident performance review process; assigns faculty evaluation schedules; learns to prepare and coordinate in-house examinations and purchase external exams as authorized; maintains confidential resident performance files; at the request of the program medical director, meets with residents to relay information. Learns to coordinate the provision of resident housing and/or other program-related services; learns to prepare payroll and attendance records for residents and/or other program staff and to process bills related to housing, travel, or other program-related expenses; learns to coordinate special events by purchasing and preparing decorations, awards, event materials, presentations and slide shows; learns to develop and monitor event budgets and prepare accounting records. Utilizes computers and other office automation equipment to perform assignments; maintains and updates information in multiple electronic systems, both internal and external to San Joaquin General Hospital; formats complex charts and graphs; prepares forms, correspondence, reports, tracking logs, and other tools and documents; learns to prepare and submit program milestone data and other information required by ACGME, the National Resident Matching Program (NRMP), and/or various medical specialty organizations; provides statistical information to data banks, the American Medical Association, and other agencies in compliance with accreditation requirements and state laws, rules and regulations; prepares documentation as needed for surveys, program accreditation, or other processes; may participate in the development and implementation of complex filing and document retrieval systems. Provides staff support for various committees, subcommittees, and/or task forces; researches information as requested and prepares numerical, statistical, and narrative data and reports; may take and transcribe minutes; may attend conferences and/or seminars as assigned; may make presentations. Receives and screens visitors and callers, exercising considerable judgment in their disposition; schedules meetings and appointments; makes travel arrangements; learns to interpret and explain a variety of specialized program information.

Requirements

Four years of increasingly responsible clerical, secretarial or office administrative experience, including at least one year providing technical-level budgetary, systems, financial, personnel, or program administrative support.
Experience working with physicians and/or other clinician providers in a health care environment may be required.
Completed coursework from an accredited college or university may substitute for the above required experience on a year-for-year basis, to a maximum of four years, with 30 semester/45 quarter units being considered equivalent to one year of experience.
Principles, practices, methods and techniques of performing and coordinating administrative activities
Methods and techniques of modern office management including organization, budgeting, purchasing, and personnel administration
Methods of gathering, researching, verifying, and presenting information
Principles and techniques of staff planning, utilization, scheduling, supervision and training
Personal computer systems and standard office computer software
Standard filing and record keeping systems
The use of statistics and graphics in report development.
Learn and apply the administrative requirements and standards associated with physician residency programs
Implement administrative policies and procedures
Maintain records and resolve scheduling issues
Recognize sensitive situations and respond accordingly
Coordinate a wide variety of administrative projects
Gather and tabulate data
Learn to interpret and explain a wide variety of technical and medical information pertaining to physician residency programs
Evaluate and establish priorities for self and others
Work accurately and systematically
Utilize standard office equipment, including computer hardware and software, to accomplish tasks
Communicate effectively, both orally and in writing
Establish and maintain effective working relationships with others, including physicians and other medical professionals.

Responsibilities

Learns to perform ongoing and day-to-day administrative activities to coordinate one or more physician residency training programs sponsored by San Joaquin General Hospital
Provides technical administrative support and assistance to physicians, managers, and other staff
Helps monitor and ensure administrative compliance with the Accreditation Council for Graduate Medical Education (ACGME) and other medical specialty requirements.
Learns to monitor each resident’s progress through their training, including compliance with ACGME and other program-specific administrative requirements
Maintains logs, training records, and other required documentation
Learns program requirements and identifies areas where additional training is needed in order to meet participation standards
Advises residents of deficiencies and needed corrections.
Learns to develop and coordinate rotation schedules for various phases of medical resident training
Learns to prepare on call, vacation, conference, and other schedules and resolve scheduling conflicts
Receives residents’ time off requests, recommends approval or denial based on training obligations, and makes changes to schedules as authorized
Monitors resident participation in rotations to ensure that program requirements are being met
Works individually with residents to resolve or prevent problems related to their participation in the program.
Learns to apply ACGME administrative requirements to assigned activities
Learns to evaluate ACGME changes and to implement new policies and procedures in order to maintain compliance.
Based on pre-established criteria, learns to review and screen residency applications during the annual recruitment and selection of new residents
Learns to recommend an appropriate pool of applicants for the interview process
Summarizes and provides applicant information to parties involved in the selection process
Learns to coordinate the scheduling of interviews and serve as the contact person for applicants
Works with the program medical director and other physician staff to resolve scheduling conflicts or other issues.
Learns to prepare, distribute, and coordinate the 360-degree resident performance review process
Assigns faculty evaluation schedules
Learns to prepare and coordinate in-house examinations and purchase external exams as authorized
Maintains confidential resident performance files
At the request of the program medical director, meets with residents to relay information.
Learns to coordinate the provision of resident housing and/or other program-related services
Learns to prepare payroll and attendance records for residents and/or other program staff and to process bills related to housing, travel, or other program-related expenses
Learns to coordinate special events by purchasing and preparing decorations, awards, event materials, presentations and slide shows
Learns to develop and monitor event budgets and prepare accounting records.
Utilizes computers and other office automation equipment to perform assignments
Maintains and updates information in multiple electronic systems, both internal and external to San Joaquin General Hospital
Formats complex charts and graphs
Prepares forms, correspondence, reports, tracking logs, and other tools and documents
Learns to prepare and submit program milestone data and other information required by ACGME, the National Resident Matching Program (NRMP), and/or various medical specialty organizations
Provides statistical information to data banks, the American Medical Association, and other agencies in compliance with accreditation requirements and state laws, rules and regulations
Prepares documentation as needed for surveys, program accreditation, or other processes
May participate in the development and implementation of complex filing and document retrieval systems.
Provides staff support for various committees, subcommittees, and/or task forces
Researches information as requested and prepares numerical, statistical, and narrative data and reports
May take and transcribe minutes
May attend conferences and/or seminars as assigned
May make presentations.
Receives and screens visitors and callers, exercising considerable judgment in their disposition
Schedules meetings and appointments
Makes travel arrangements
Learns to interpret and explain a variety of specialized program information.

Benefits

Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 .
Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available.
Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense.
Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense.
For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits.
Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate.
125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit).
Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance.
Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available.
Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years.
Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time.
Sick Leave : 12 working days of sick leave annually with unlimited accumulation.
Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year.
Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child.
Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step.
Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources.
Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year.
Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area.
School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities.