Residency Program Director

Gracelight Community Health•Los Angeles, CA

1d•Onsite

About The Position

Program Director is responsible for providing educational experience that allow resident physicians to obtain and develop knowledge and skills necessary to practice family medicine competently and independently. The Program will be a Community-based Family Practice training program with 4 slots per year for approximately 12 residents. Program Director will be knowledgeable of requirements and work toward accreditation by the Accreditation Council fo Graduate Medical Education (ACGME) shaping the program and assisting in core faculty recruitment. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Oversees and organizes multiple activities of the educational program and ensures compliance with ACGME requirements. Meets ACGME reporting standards with accurate, detailed administrative reports and participates in the elaboration of periodic progress reports to program incumbents. Develops infrastructure and milestones for the residency program including creation and management of policies, procedures, and budgets, per ACGME requirements. Effectively manages combined administrative and diagnostic (teaching) responsibilities that support the Program. Obtains educational resources necessary to conduct the program including commitment and active involvement of the teaching faculty. Develops and maintains in-patient and out-patient core rotations and participates on in-patient hospital teaching service, with possible OB requirement. Develops relationships to fulfill educational experiences for residents by securing and supervising faculty and specialists at the sponsoring institution and participating sites. Defines educational goals and objectives of the program and each rotation and reviews them annually, or as set forth by ACGME, with faculty and Designated Institutional Official (DIO). Designs and implements comprehensive well organized and effective curriculum containing clinical and academic elements necessary to enable residents to fulfill program’s educational goals and objectives. Ensures that residents are offered educational and practical competency in areas required by ACGME, i.e., patient care, medical knowledge, practice-based learning and improvement, interpersonal and communication skills, professionalism, and systems-based practices. Develops and implements supervision and assessment for residents with explicit guidelines and responsibilities and relays and explains them to teaching faculty, residents, and other involved health care personnel. Conducts evaluations on a regular basis and semiannually with each rotation. Defines deficiencies and remediation plans and conduct timely meetings with residents performing poorly to provide appropriate counseling and corrective actions. Develops a process, where educationally and clinically appropriate, to credential residents to perform certain tasks or procedures independently in the care of patients. Responsible for resident selection and knowledgeable of eligibility and nondiscrimination based on sex, race, age, religion, national origin, disability or veteran status. Arranges annual participation in the National Resident Matching Program meeting deadlines and following procedures. Ensure that program meets educational needs of the residents and well-being with compliance to federal and state laws governing resident work hours and responsibilities. Develops and conducts annual review of resident daytime and on-call duty hour policies and practices to ensure compliance with ACGME rules and regulations. Ensures through institutional collaboration that all necessary food services, sleep, rooms, patient care support services, medical records, information services, and safety measures are provided to residents. Communicates with Resident Review Committee (RRC) in all matters pertinent to program accreditation and residency education and ensures completion and submission of necessary forms, actions, and procedures required for ACGME/RRC accreditation/reaccreditation process to the RRC. Notifies RRC in writing any changes in leadership, program standing, substantial change in patient volume, change of rotations to participating institutions, desire to change participating institutions, desire to change resident member number, change in curriculum or format. Maintains clinical practice up to 0.5 FTE as allowed by ACGME standards. Rotates and covers other sites when requested. Aids in the development of quality projects, helps define objectives and measurement of outcomes, and implements projects at assigned resident site(s) working with the Field Quality Manager, local management, and clinical leadership. Consults with medical leadership for guidance and other resources for their expertise, like Information Systems, Human Resources, Electronic Health Record team, and local management. Determines priorities and method of completing daily workload to ensure that all responsibilities are carried out in a timely manner. Performs all job functions in a professional and courteous manner, including answering all general phone calls timely and providing excellent customer service to internal and external customers. Fosters and promotes a culture of service excellence and accountability. Makes professionally competent assessments and documents those with all relevant problems. Acts and communicates in a professional manner to reduce friction with patients, providers, and staff. Attends appropriate meetings as requested. Maintains professional appearance in accordance with organizational policies. Participates in quarterly peer reviews and orientation activities as requested. Participates in committees when requested. Cooperates in call panels as scheduled. Competency of EPIC electronic medical record is required. Uses discretion and judgement in handling sensitive or confidential information. Performs all other duties as assigned.

Requirements

Bachelor’s degree from a 4-year college or university.
Doctorate in Medicine or Doctorate in Osteopathy.
Completion of family medicine residency.
At least 3 years of faculty and GME administrative experience in an ACGME accredited Family Medicine Residency Program.
Board Certification in Family Medicine by the American Board of Family Medicine or AOBOG and maintenance of certification requirements.
Commitment and dedication to the education of resident physicians.
Unrestricted license to practice medicine in California.
Ability to read and interpret documents, such as policies and procedures, benefits information, benefit surveys, board minutes, routine mail, contracts, and procedure manuals.
Ability to compose routine reports and correspondence.
Ability to speak effectively with employees, visitors and management.
Ability to calculate figures and amounts such as milligram per kilogram dosages, ratios (for example urine-serum creatinine), discounts, interest, commissions, proportions, percentages, and the ability to apply concepts of basic algebra and geometry.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Ability to apply common sense to daily situations that arise.
Ability to make decision and execute timely in order to produce a positive outcome.
Demonstrates ability and flexibility to work in other areas of the organization as needed.
Adheres to company’s policies and procedures.
Maintain active DEA, CPR and state of CA license.
Demonstrates a broad knowledge of and competency in management and supervisory functions.
Demonstrates knowledge of current compliance standards for federal, state and local regulatory agencies.
Maintains and promotes a safe work environment.
Demonstrates excellent communication skills, both oral and written.
Demonstrates proficiency in computer applications such as Microsoft Excel, Power Point, Word and Outlook.
Displays positive outlook on the job and promotes professional behavior always.
Ability to organize and prioritize work with minimum supervision.
Leadership skills to provide direction to the health center and inspire others.
Diplomacy skills to work effectively in politically sensitive situations.
Ability to manage time efficiently and follow through on duties to completion.
Understands and commits to maintaining the highest level of confidentiality.
Demonstrated ability to build the trust and respect of patients, staff, colleagues, and other external contacts.
Excellent problem-solving skills required, including creativity, resourcefulness, timeliness, and technical knowledge related to analyzing and resolving medical problems.
Sensitivity to needs of culturally and linguistically diverse patient and employee population.

Nice To Haves

Prior experience with Patient Centered Medical Home model of care delivery.
Working knowledge of medical Spanish.

Responsibilities

Oversees and organizes multiple activities of the educational program and ensures compliance with ACGME requirements.
Meets ACGME reporting standards with accurate, detailed administrative reports and participates in the elaboration of periodic progress reports to program incumbents.
Develops infrastructure and milestones for the residency program including creation and management of policies, procedures, and budgets, per ACGME requirements.
Effectively manages combined administrative and diagnostic (teaching) responsibilities that support the Program.
Obtains educational resources necessary to conduct the program including commitment and active involvement of the teaching faculty.
Develops and maintains in-patient and out-patient core rotations and participates on in-patient hospital teaching service, with possible OB requirement.
Develops relationships to fulfill educational experiences for residents by securing and supervising faculty and specialists at the sponsoring institution and participating sites.
Defines educational goals and objectives of the program and each rotation and reviews them annually, or as set forth by ACGME, with faculty and Designated Institutional Official (DIO).
Designs and implements comprehensive well organized and effective curriculum containing clinical and academic elements necessary to enable residents to fulfill program’s educational goals and objectives.
Ensures that residents are offered educational and practical competency in areas required by ACGME, i.e., patient care, medical knowledge, practice-based learning and improvement, interpersonal and communication skills, professionalism, and systems-based practices.
Develops and implements supervision and assessment for residents with explicit guidelines and responsibilities and relays and explains them to teaching faculty, residents, and other involved health care personnel.
Conducts evaluations on a regular basis and semiannually with each rotation.
Defines deficiencies and remediation plans and conduct timely meetings with residents performing poorly to provide appropriate counseling and corrective actions.
Develops a process, where educationally and clinically appropriate, to credential residents to perform certain tasks or procedures independently in the care of patients.
Responsible for resident selection and knowledgeable of eligibility and nondiscrimination based on sex, race, age, religion, national origin, disability or veteran status.
Arranges annual participation in the National Resident Matching Program meeting deadlines and following procedures.
Ensure that program meets educational needs of the residents and well-being with compliance to federal and state laws governing resident work hours and responsibilities.
Develops and conducts annual review of resident daytime and on-call duty hour policies and practices to ensure compliance with ACGME rules and regulations.
Ensures through institutional collaboration that all necessary food services, sleep, rooms, patient care support services, medical records, information services, and safety measures are provided to residents.
Communicates with Resident Review Committee (RRC) in all matters pertinent to program accreditation and residency education and ensures completion and submission of necessary forms, actions, and procedures required for ACGME/RRC accreditation/reaccreditation process to the RRC.
Notifies RRC in writing any changes in leadership, program standing, substantial change in patient volume, change of rotations to participating institutions, desire to change participating institutions, desire to change resident member number, change in curriculum or format.
Maintains clinical practice up to 0.5 FTE as allowed by ACGME standards.
Rotates and covers other sites when requested.
Aids in the development of quality projects, helps define objectives and measurement of outcomes, and implements projects at assigned resident site(s) working with the Field Quality Manager, local management, and clinical leadership.
Consults with medical leadership for guidance and other resources for their expertise, like Information Systems, Human Resources, Electronic Health Record team, and local management.
Determines priorities and method of completing daily workload to ensure that all responsibilities are carried out in a timely manner.
Performs all job functions in a professional and courteous manner, including answering all general phone calls timely and providing excellent customer service to internal and external customers.
Fosters and promotes a culture of service excellence and accountability.
Makes professionally competent assessments and documents those with all relevant problems.
Acts and communicates in a professional manner to reduce friction with patients, providers, and staff.
Attends appropriate meetings as requested.
Maintains professional appearance in accordance with organizational policies.
Participates in quarterly peer reviews and orientation activities as requested.
Participates in committees when requested.
Cooperates in call panels as scheduled.
Competency of EPIC electronic medical record is required.
Uses discretion and judgement in handling sensitive or confidential information.
Performs all other duties as assigned.