Residency Program Coordinator / Medical Education

Hartford Healthcare•Bridgeport, CT

About The Position

Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common\: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. St. Vincent’s Medical Center in Bridgeport has more than 3,200 employees. It includes a 473-bed community teaching hospital, a 76-bed inpatient psychiatric facility in Westport, a large multispecialty provider group, and special needs services for adults and children. St. Vincent’s is the first hospital in Fairfield County to be integrated into the Hartford HealthCare network and is the system’s second-largest hospital. Job Summary: Coordinates the day-to-day administration of the academic, operational and financial activities of Accreditation Council for Graduate Medical Education (ACGME) Internal Medicine resident training programs in collaboration with the Program Directors (PDs)/Associate Program Directors (APDs), the GME Office, attending physicians and fellows. All activities are performed in accordance with ACGME guidelines, The Frank H. Netter School of Medicine at Quinnipiac University and St. Vincent Medical Center (SVMC) policies.

Requirements

Associate’s degree or an equivalent combination of experience and education.
Minimum 3 years relevant experience in a high level secretarial/administrative role supporting a complex department, function or group of professionals.
English.
Excellent knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint)
Develops and maintains proficiency in utilizing database systems required to support graduate medical education training programs [i.e. ERAS Database, Blackboard System, GME Track, ACGME Web ADS, New Innovations, NRMP, ABIM, AMION, HealthStream]
Develops and maintains a comprehensive and detailed understanding of national accreditation policies and hospital policies.
Ability to create, plan, and implement logistics of special events, meetings, projects, etc.
Strong ability to utilize a high degree of initiative, independent judgment, resourcefulness and problem-solving skills.
Strong critical thinking skills.
Strong communication and writing skills.
Ability to relate to people across various cultures and experiences, with a diverse group of high-performing professionals in training and to multiple colleagues and supervisors.
Must be detail oriented, organized and able to work independently, prioritizing work and establishing procedures.
Able to work autonomously as well as collaborating with a team.
Able to work in a fast-paced environment.
Flexibility in schedule at certain times of the year depends on the needs of the program.

Nice To Haves

Training Administrators of Graduate Medical Education (TAGME) Certification preferred.
Bachelor’s degree in business or related field. Preferred.
Prior work experience in Graduate Medical Education as a Residency or Fellowship Program Coordinator or prior work experience in an academic medical center preferred.

Responsibilities

Collaborates with PDs/APDs and St. Vincent’s Affiliates to assure compliance with internal medicine residency program requirements and provides educational coordination between Department Chiefs/Directors, attending physicians, ACGME Office, The Frank H. Netter School of Medicine at Quinnipiac University, St. Vincent’s GME Office, etc.
Provides high level administrative support to PDs/APDs.
Coordinates required documentation for onboarding of new residents working with the SVMC GME Office and HH Medical Education Office to include provisioning, EPIC training, licensing, etc.
Provides administrative oversight for the internal medicine program to include but not limited to resident evaluations, program curriculum, preparing reports, handling inquiries, maintaining current program manuals, maintaining program files, scheduling meetings, and assisting in requests for verification of training. Maintains resident records and required documentation, accreditation documentation.
Maintains/works with applicable residency program databases/systems [i.e. ACGME, ERAS, NRMP, GME Track, Web ADS, ABIM, New Innovations (for duty hours, education, sick time, vacation time), AMION, HealthStream, Medical Risk Management (MRM), Other].
Plays a key role in recruitment of new residents including initial screening of applications to ensure qualification. Schedules interviews with over 250 candidates and faculty.
Coordinates logistics, planning and actively involved in annual 10-day new resident orientation, as well as the “next level” sessions for PGY1 and PGY2 residents. Assists GME office with annual graduation.
Plans, coordinates and implements logistics of resident events including annual In-Training Exam, CT ACP meeting, program Science Symposium, resident well-being events, etc.
Supervises Assistant Residency Coordinator in job tasks.
Completes other responsibilities as assigned/deemed by the supervisor/manager to meet program, departmental objectives, resident compliance with policies and procedures.
Perform other related duties as required.