Residences Assistant Manager

Four Seasons•Miami Beach, FL

14d

About The Position

The Assistant Manager supports the Residences Management team in all aspects of property operations, administration, and resident experience. This role combines strong administrative and organizational skills with a hospitality-driven, lifestyle-oriented approach, ensuring both the seamless functioning of building operations and the creation of a dynamic wellness and community program.

Requirements

Background in property management, luxury hospitality, or residential operations.
Strong organizational and administrative skills with the ability to create systems, processes, and documentation.
Hospitality-minded, with excellent communication skills and a genuine focus on service.
Knowledge of lifestyle and wellness trends, with the creativity to design programs and events that resonate with residents.
Flexible, polished, and comfortable working in a dynamic, high-profile residential environment.

Nice To Haves

CAM Florida License - Optional
Experience in construction, pre-opening of residential buildings, and project management strongly preferred.
Bilingual (English/Spanish) preferred; additional languages a plus.

Responsibilities

Provide direct support to the Residences management team in day-to-day administration, including correspondence, scheduling, reporting, and follow-up on operational matters.
Assist with the development and maintenance of property manuals, standard operating procedures, and onboarding materials for staff and vendors.
Serve as a liaison between residents, the operations team, Hotel, and ownership to ensure smooth communication and alignment with Four Seasons standards.
Curate and manage lifestyle and wellness initiatives, including events, programs, and collaborations that enrich the residential community.
Oversee resident communications related to services, amenities, and lifestyle activities, ensuring clarity, timeliness, and professionalism.
Support the coordination and oversight of amenity spaces (pool, spa, gym, wellness areas), partnering with relevant departments to ensure they remain well-maintained and residents-ready.
Contribute to resident engagement by fostering relationships and acting as a cultural ambassador for the property.