Senior Manager Residences

Marriott International • Estero, FL

5d

About The Position

Functions as the strategic business leader of Residences operations and acts as the point of contact when the property leader is absent. Manages luxury condominium facilities, including physical plant with attention to protection of the investment and plans to increase its value through superior care. Areas of responsibility include all common areas, back of house areas and shared common space where appropriate. Develops and monitors the implementation of departmental strategies and verifies implementation of the strategies and initiative and holds stakeholders accountable. Verifies the residential operations meet the needs of the Owners, verifies employee satisfaction and focuses on financial performance of the department. Identifies and corrects building and service defects while providing increase in value. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the Owners, the board of directors and employees and ensures the team is protecting the assets. Implements training programs related to property management reinforcing constant quality service. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 year's experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 year's experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

Requirements

• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 year's experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 year's experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

Responsibilities

• Managing Property Operations
• Leading Operations Teams
• Managing Relationships with Property Stakeholders
• Managing Profitability
• Managing the Owner Experience

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees