Residence Life Technology Student Assistant - IE

State of Virginia • Harrisonburg, VA

46d • $14

About The Position

JMU's Office of Residence Life invites applications for a Technology Student Assistant who reports to the Residence Life Technology Manager. The student position is responsible for assisting with pick up and delivery of equipment, troubleshooting technology issues, data entry, and phone/email/chat monitoring. This is an academic year position with the option to work over the summer as well. Summer availability is preferred.

Requirements

• Demonstrated ability to keep strict confidentiality
• Must be able to lift 25 lbs regularly
• Demonstrated experience and skill in customer service
• Strong communication skills - verbal and written
• Basic Microsoft computer skills
• Ability to work independently

Responsibilities

• Pick up, deliver, and set up technology equipment (must be able to lift at least 25 pounds regularly)
• Troubleshooting and Tier 1 technical customer support
• Data entry and file creation/updating
• Phone/email/chat monitoring

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: No Education Listed
• Number of Employees: 101-250 employees