Residence Life Coordinator (Student Services Professional II)

CSU Careers • Chico, CA

8d • Onsite

About The Position

Our Commitment to Equity, Diversity, and Inclusion: California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students. Chico State is committed to recruiting outstanding candidates. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply. Job/Department Summary: The Residence Life Coordinator (RLC) staff are responsible for broad residential community oversight, educational programming, and facilities management. Day-to-day work is performed independently, however incumbent also serves as a member of the Residence Life team comprised of the Associate Director for Residence Life, three Residence Conduct Coordinator (RCC) staff, three RLC staff, the Senior Coordinator for Leadership and Development, the Senior Coordinator for Conduct and Compliance and the Hub Program Coordinator. CSU, Chico has an on campus student housing population of approximately 2,200 students. RLCs provide educational programs, customer service, counseling referrals, and crisis response. Incumbents deal with complex, sensitive situations, incumbent must use sound professional judgment and successful counseling techniques to effectively interact with college-age students. The RLC position co-supervises 14-20 Resident Advisors assigned to a given community. They also directly supervise the students employed at service desks. This is a live-in position that emphasizes student development as well as community management. The Residence Life staff is on-call 24 hours a day, however, actual working time is varied and flexible and opportunity for adequate time off is available. May include late night, early morning, and weekend commitments as situations dictate/require.

Requirements

• Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field.
• Two years of full-time professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth.
• A Master’s degree in a job-related field may be substituted for one year of the professional experience.
• Additional specialized experience which demonstrates the applicant has successfully applied the knowledge and abilities of a Student Services professional may also be substituted for required education on a year-for-year basis.
• Incumbent must maintain a valid California Driver's License as well continued completion and compliance of the CSU Defensive Driver's Training course, and all CSU Chico online training through the Training and Development system.

Nice To Haves

• Master’s degree in Behavioral, Social Science, College Student Professional, Higher Education, Counselling, Management, Public Administration, Sociology, or a related discipline.
• One year of full-time equivalent experience in the assigned area.
• Experience advising a community or hall council.
• Experience supervising a community desk.
• Evidence of commitment to equity and inclusion.

Responsibilities

• broad residential community oversight
• educational programming
• facilities management
• provide educational programs, customer service, counseling referrals, and crisis response
• co-supervises 14-20 Resident Advisors assigned to a given community
• directly supervise the students employed at service desks

Benefits

• This position qualifies for benefits including tuition fee waiver (if eligible).
• CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level