Residence Hall Coordinator

University of Delaware • Newark, NJ

10d • Onsite

About The Position

Residence Life & Housing (RLH) leads the development of the strong residential character of the University of Delaware campus and provides a common core experience for most of the undergraduate community. Situated within the Division of Student Life, RHL plays a critical role in furthering the mission and vision of the Division of Student Life and UD Enrollment Management through cutting edge business services, direct interface with the holistic needs of 7300 students and their families, and nationally recognized residential education practices. RLH works to advance student attainment of UD General Education Objectives with residence hall initiatives focused on community engagement, interpersonal communication, intercultural competence, and student self-efficacy. The Residence Hall Coordinator position is key to accomplishing the mission of RHL. Under the general direction of an Assistant Director, the Residence Hall Coordinator (RHC) will work within an assigned residential area to create living environments that facilitate positive learning experiences and support the academic mission of the University. In this role, RHCs will exhibit leadership in the following areas of highest priority: Serve as co-curricular educators who design and implement educational experiences for students that complement their academic pursuits and foster student success. Develop highly skilled staff teams which facilitate student engagement, student learning, student safety and wellbeing, and student success. Foster relationships with students where the RHC is a well-known, trusted, and accessible entity. Manage building administrative systems which maintain operational logistics and safety. Serve on a variety of department and divisional committees and implementation teams furthering strategic aims. Residence Hall Coordinators are classified as essential personnel and are provide with campus housing to support their ability to complete their responsibilities. Therefore, RHCs are expected to be available to staff and students outside regular business hours during crisis situations or other critical times. A note about COVID-19: Though safety precautions will be followed as needed throughout the COVID-19 pandemic, portions of the Residence Hall Coordinator position will require direct in-person interaction with students and university personnel.

Requirements

• Master's Degree required, and one year of experience working with college students or, two years of graduate experience working with college students.
• Familiarity with college student learning and development theories.
• Commitment to and knowledge of diversity, equity, and inclusion
• Ability to work effectively with a wide range of constituencies in a diverse community.
• Advanced interpersonal, communication, and presentation skills.
• Behavior management experience.
• Skill in crisis intervention, directing and enforcing policies and regulations which pertain to campus life and to student development.
• Ability to motivate, develop, direct and train assigned staff including coordinating and supervising work.
• Adept communicators in person and in digital communications (email, social media, etc.)
• Ability to foster a cooperative work environment.
• Ability to interpret, adapt and apply guidelines and procedures.
• Ability to manage multiple tasks and effectively prioritize among competing needs.
• Proficiency utilizing student behavior and room assignment software.

Nice To Haves

• Ability to apply learning outcome approaches preferred.

Responsibilities

• Staff Supervision
• Supporting Student Learning and Student Success
• Operational Responsibilities
• Additional Roles: Note: some roles may be assigned based on RHC’s residential area assignment or skill sets.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees