Residence Director

Niagara University•Niagara University, NY

3d•Onsite

About The Position

Under general supervision, the Residence Director is responsible for the supervision and management of all aspects of an assigned residence hall or halls. This position will provide support services to students, supervise hall staff, oversee all educational, social and operational activities, as well as adjudicate student conduct cases.

Requirements

Strong organizational, interpersonal, written and oral communication skills.
Successful time management and ability to multi-task.
Ability to work evenings, weekends and holidays; and to attend campus programs evenings and weekends.
Ability to provide objectivity, patience, commitment to diversity, be a team player, creativity and also be committed to student development.
Proficiency to handle various office machines including but not limited to: calculator, computer, keyboard, computer software applications, copy machine and fax machine.
Knowledge of computer software applications.
Ability to receive telephone calls and e-mails, respond to inquiries and communicate with others by telephone and/or electronically.
Ability to drive a personal or university vehicle in the U.S. and Canada for the purpose of University business.
Master's degree in Student Personnel, Higher Education Administration or related field is required.
Residence hall staff experience required.
A valid New York State driver's license is required that satisfies both University and insurance company underwriting rules and regulations for driving a motor vehicle.
Must also be able to operate a motor vehicle in Canada.

Nice To Haves

Two to four years of progressively responsible experience preferred.

Responsibilities

Responsible for establishing and maintaining a strong community within the residence hall(s).
Supervise and evaluate assigned staff including conducting regular one on ones, staff meetings and in-service training.
Adjudicate student conduct cases focusing on educational and developmental outcomes.
Responsible for daily operation of the residence hall(s) including building opening/closing, distribution and collection of keys, monitoring of room inventories and room changes, follow up on work orders and damage billing.
Coordinate residence hall staff programming including management of programming budget.
Serve as on-call staff for emergencies and crisis situations.
Considered Essential Personnel whose physical presence is required on campus and must also be prepared to address those functions remotely (from off-campus) as needed when operations are restricted or the campus is closed.
Make referrals to appropriate academic and/or administrative departments as necessary.
Be knowledgeable of and enforce University policies and procedures.
Maintain regularly scheduled office hours (balancing daytime and evening availability) and be available to students
Conduct weekly inspections of assigned areas to build community and assess damage/vandalism
Participate in recruitment, selection and training of residence hall staff.
Advise Community Advisor Administrative Board and Residence Hall Council, attend meetings and programs.
Facilitate student interaction and provide opportunities for their growth and development.
Coordinate daily office procedures for the staff offices.
Attend all staff meetings and professional development sessions as determined by Residence Life and/or Student Affairs.
Provide written reports, summaries and assessment as requested by Residence Life and/or Student Affairs.
Serve on departmental committees as assigned.
Be available for general counseling of resident students.
Assist in the room selection and room assignment processes.
Work to fulfill Residence Life strategic plan initiatives.
Conduct monthly health and safety inspections.
Manage front desk coverage and operations.
Responsible for Residence Life office operations in summer as assigned.
Maintain confidentiality of information (including but not limited to: student and employee personal information, student grades, etc.), both during and after their employment with the University. Any question regarding the confidentiality of material, should be referred to the supervisor. Any violation shall subject the employee to disciplinary action, up to and including termination of employment.
Perform other duties as assigned.

Benefits

Low-cost health benefits
6% 403b contribution
Affordable tuition at Niagara University for you and eligible immediate family members
Tuition exchange at other designated universities for eligible dependent children
Generous holidays (20 days annually)
PTO
½ day Fridays throughout the summer
Niagara University is also an approved employer for the Public Service Loan Forgiveness program
Free parking
On-site dining options
Fresh coffee at Tim Horton's and Starbucks