Residence Director I

Seven Hills Foundation • Lakeville, MA

7d

About The Position

Seven Hills NeuroCare is seeking a dedicated and experienced Residence Director I to oversee residential supports and daily operations for individuals we serve. This role is responsible for ensuring high-quality care, strong staff leadership, and full implementation of each participant’s Individual Support Plan (ISP).
As a Residence Director, you’ll lead with purpose—balancing operational oversight, clinical coordination, and people-centered leadership to create a safe, respectful, and empowering home environment.

Requirements

• Bachelor’s degree preferred
• 1–3 years of related experience; supervisory experience preferred
• Experience in health and human services strongly preferred
• Strong leadership, communication, and decision-making skills
• Ability to work effectively within a multidisciplinary team
• Familiarity with MAP and EHR systems preferred
• Valid Massachusetts driver’s license with safe driving record
• Willingness to maintain required trainings and certifications
• Availability for on-call responsibilities as assigned

Nice To Haves

• Certified Brain Injury Specialist (CBIS) a plus

Responsibilities

• Oversee daily residential operations and ensure services align with regulatory and organizational standards
• Implement and monitor Individual Support Plans (ISPs) and support strategies
• Ensure accurate documentation and compliance within the electronic health record (EHR) and funder systems
• Participate in Seven Hills NeuroCare meetings and collaborate across affiliates
• Coordinate participant involvement in planning decisions that impact their lives
• Support healthcare coordination, medical appointments, and treatment compliance
• Promote independence in daily living, financial skills, and community integration
• Serve as a liaison with families, guardians, and community providers
• Maintain current medication and treatment orders in compliance with MAP standards
• Conduct MAP audits and ensure safe medication administration
• Respond effectively to emergencies and safety concerns
• Maintain a clean, organized, and safe living environment
• Support participant financial management in accordance with policy
• Ensure personal funds are used appropriately and accounts are balanced
• Oversee petty cash and ensure timely payment of participant expenses
• Supervise and support direct support professionals
• Lead recruitment, onboarding, training, and performance evaluations
• Facilitate staff meetings, coaching, and problem-solving discussions
• Ensure staffing schedules meet participant needs and regulatory requirements
• Approve overtime in coordination with the Area Director
• Submit incident reports within required timelines
• Maintain supervision files and payroll documentation
• Safeguard confidential and sensitive information
• Ensure all policies, procedures, and funder regulations are followed

Benefits

• Health Insurance: Offered through Blue Cross Blue Shield, with generous company contribution.
• Enhanced Retirement Plan: 25% - 33% Employer match based on tenure.
• Student Loan Assistance: Consolidation, counseling, & limited employer contribution!
• Discounted Tuition with College & University Partnerships!
• Tuition Assistance: Reimbursed or prepaid college coursework!
• Home Mortgage Initiative: Favorable down payment (3-5%), reduced closing costs co-paid by Seven Hills!
• Generous Accrued Paid Vacation: 3 weeks in your first year!
• Vacation Cash-Out Option
• 3 Paid Personal Days
• 11 Paid Holidays
• Accrued Paid Sick Time

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 501-1,000 employees