Reservations Supervisor

Eden Roc Miami BeachMiami Beach, FL
71d

About The Position

Calling all passionate and detail-oriented individuals! Join our exceptional team as a Reservations Supervisor and be at the forefront of creating unforgettable guest experiences. We are seeking an enthusiastic and results-driven professional to lead our reservations team and ensure seamless operations. As a Reservations Supervisor, you will oversee all aspects of our reservations department, from managing reservations inquiries to maximizing room occupancy and revenue. With your high energy and dedication, you'll inspire and motivate our team to deliver exceptional customer service and drive guest satisfaction. Join our thriving establishment and be part of a supportive and collaborative work environment that recognizes and rewards your achievements. We offer competitive compensation, growth opportunities, and a vibrant workplace where you can make a significant impact. If you have a passion for hospitality, excellent communication skills, and a knack for problem-solving, apply now and be part of our success story!

Requirements

  • Previous experience in a reservations or front desk role within the hospitality industry preferred
  • Proven experience in a supervisory or leadership position
  • Strong customer service and communication skills
  • Excellent organizational and time management abilities
  • Proficiency in reservation management systems and software
  • Knowledge of revenue management principles
  • Attention to detail and accuracy in data entry

Benefits

  • Multiple Tiers of Medical Coverage
  • Dental & Vision Coverage
  • 24/7 Teledoc service
  • Free Maintenance Medications
  • Pet Insurance
  • Hotel Discounts
  • Tuition Reimbursement
  • Paid Time Off (vacation, sick, bereavement, and Holidays).
  • 401K Match
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