Reservations Agent
About The Position
Kalahari Resorts & Conventions is seeking a Reservations Agent. In this base plus commission payed position you are responsible for providing a friendly and efficient service to all guest while taking, recording, and cancelling reservations all with an understating to maximize revenue and occupancy for Kalahari Resorts. As part of our team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. Your professionalism and helpful attitude will set the tone for a positive overall impression of the Kalahari.
Requirements
- Background consisting of previous experience in retail, customer service or sales environment preferred.
- Basic computer knowledge including experience with excel.
- You must also be able to remain in a stationary position 90% of the time.
- Flexible schedule that could include Weekends and Holidays
Responsibilities
- Ability to adapt to changes quickly and shift your approach or method to best fit the situation during frequent changes, delays, or unexpected events.
- Offer product knowledge to ensure sales are completed.
- Be passionate about all Kalahari Goals and initiatives.
- Contribute to positive team relations through effective communications, teamwork and partnerships with co-workers and management team.
Benefits
- Career growth opportunities with promotion from within
- 401(k) matching, paid time off, and holiday compensation
- Health, dental, and vision coverage for full-time associates
- Employee appreciation events, discounts, and perks at all resorts
- Education assistance programs to help advance your career
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
