Reservations Agent, Full Time
About The Position
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. An urban retreat in the heart of the Mile High city. Plan a getaway at our elevated mountain metropolis. Explore a variety of sporting events and concerts across the Mile High City, feel the warmth of family-friendly performing arts classics or hit the slopes just a short drive away from Four Seasons Hotel Denver. Stay in for the quiet nights with 24-hour room service, savour locally sourced ingredients prepared by classically trained chefs, slip into bliss with handcrafted cocktails at EDGE Restaurant & Bar or unwind at our spa with a selection of rejuvenating treatments. Reservations Agent, Full-Time Responsible for selling both Four Seasons Denver and Four Seasons Nashville rooms and providing information to prospective guests. To capture sales from the incoming calls and coordinate details of each reservation to ensure the guest’s satisfaction. Previous customer experience and ability to work effectively under pressure, requires attention to detail and problem-solving skills. A successful candidate will have a flexible schedule, ability to work morning, afternoon, or evening shifts, weekends and holidays. Must be fluent in English and possess legal work authorization in the United States. Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
Requirements
- Previous customer experience and ability to work effectively under pressure, requires attention to detail and problem-solving skills.
- A successful candidate will have a flexible schedule, ability to work morning, afternoon, or evening shifts, weekends and holidays.
- Must be fluent in English and possess legal work authorization in the United States.
Responsibilities
- Responsible for selling both Four Seasons Denver and Four Seasons Nashville rooms and providing information to prospective guests.
- To capture sales from the incoming calls and coordinate details of each reservation to ensure the guest’s satisfaction.
Benefits
- Comprehensive Benefits
- Hourly Rate: $20.23 + Commissions
- Medical, dental, and vision insurance
- Paid Time Off and Paid Holidays
- 401k participation with company matching program
- Complimentary stays at Four Seasons worldwide, subject to availability
- Discounted RTD Flex Pass and subsidized parking
- Free shift meal prepared by the culinary team
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
