Reservationist

Transdev • Irvine, CA

23h • $18 - $19

About The Position

Reservationist Transdev in Irvine, CA is hiring a Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: Competitive compensation package of minimum$18.13/ hr - $18.67/ hr Benefits include: An excellent benefits package including medical, vision, and dental coverage and 401 (k) savings plan Paid holidays, vacation, and sick time Benefits may vary depending on location policy. The above represents the standard Corporate Policy.

Requirements

• High school diploma or GED required.
• Reservationist or customer service experience.
• Computer literate
• Excellent communication and listening skills.
• Exercise professional telephone etiquette.
• Subject to a DOT drug testing and physical if applicable.
• DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
• Must be able to work shifts or flexible work schedules as needed.
• The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
• Work environment will be a combination of both indoors and outdoors.
• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
• Successfully pass a pre-employment drug screen.

Responsibilities

• Answer customer calls and input ride information using a computerized scheduling system.
• Enter new customer information and changes into the system.
• Enter data with an error of 1% or less for notation of transportation type, pickup times, appointment times, addresses, and other information as outlined in the operations and procedures manual.
• Resolve service-related complaints.
• Documents trip authorization according to procedures.
• Other duties as required.

Benefits

• Competitive compensation package of minimum$18.13/ hr - $18.67/ hr
• An excellent benefits package including medical, vision, and dental coverage and 401 (k) savings plan
• Paid holidays, vacation, and sick time
• Benefits may vary depending on location policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees